Forum Thread

not automatically marking e-mail messages as read in outlook 2010

p_s_92 564 52 February 8, 2013 at 07:50 AM
Our office has a user with an assistant set as a delegate in Outlook
(Exchange 2010 environment). Currently, if the assistant views an email in the
user's Mailbox, it is set to "Read" status, which can lead to confusion as to
which items have or have not been read by the mailbox owner. Is there a
setting (both users have Outlook 2010) that will stop items viewed
by the assistant from being set to "Read" status?

http://www.office-outlook.com/out.../m/514421/ suggests a way, but that means the assistant has to mark her e-mails read manually(Ctrl + Enter)

Is there a way, it can be done so that if the assistant(delegate) just goes to her manager's mail, it will be unread as long as she does not mark them read manually(Ctrl + Enter).

But, for her mailbox if the focus is on a message for five seconds, it is marked as read.

So, can the option to mark items as read be disabled for manager's mailbox, but not for the assistant? Does Exchange 2010 allow this?

4 Comments

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#2
Quote from p_s_92 View Post :
But, for her mailbox if the focus is on a message for five seconds, it is marked as read.

Is THIS the meat of your issue? You can turn that off (I have it off).

But if you are talking about singularity in an email box, in that you want them to be able to read an email and have the owner able to tell...I am not sure about that.

PERSONALLY, the way that I would set it up...have her turn the "auto mark as read" off, and then work only in the PREVIEW pane...never opening up the emails.

I never knew Ctrl-Enter marked as read. Ctrl-Q is what I always use, or USED to use. Now I just have some Quick Steps set up and when I click them it marks as read and files them away.
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#3
Quote from Curtieson View Post :
Is THIS the meat of your issue? You can turn that off (I have it off).
BTW, the way to turn that off...File-Options; then on the "Mail" tab there is an "Outlook Pane" option with a button. Click into that and you will see it.
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#4
Quote from Curtieson View Post :
BTW, the way to turn that off...File-Options; then on the "Mail" tab there is an "Outlook Pane" option with a button. Click into that and you will see it.
Thanks, I appreciate your suggestions.
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#5
Quote from Curtieson View Post :
Is THIS the meat of your issue? You can turn that off (I have it off).

But if you are talking about singularity in an email box, in that you want them to be able to read an email and have the owner able to tell...I am not sure about that.

PERSONALLY, the way that I would set it up...have her turn the "auto mark as read" off, and then work only in the PREVIEW pane...never opening up the emails.

I never knew Ctrl-Enter marked as read. Ctrl-Q is what I always use, or USED to use. Now I just have some Quick Steps set up and when I click them it marks as read and files them away.
Ctrl-Enter is to close the email your are composing and send it.

...at least that's how I've always used Ctrl-Enter for.
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