|
|||||||
Search this Thread
Thread Tools
Add to List
|
Store:
Stores > FTD.com
Tags:
pm
Flowers & Gifts > Flowers
Flowers & Gifts
ftd.ca
|
#271
02-15-2013, 12:25 PM
|
NEVER ORDER ONLINE ROSES on VDAY!
Ordered my Flowers at Whole Foods - $24.99 for 24 GORGEOUS ROSES!! Picked them up yesterday with tissue paper and bow, delivered them myself to my girl. All well on the eastern front 
|
|
Multi-Quote| 02-15-2013, 12:25 PM | |
|
|
#272
02-15-2013, 12:46 PM
|
||
#273
02-15-2013, 01:12 PM
|
so... i called, and told them they sent me 13 flowers rather than 12, and they said.. There's nothing wrong with the order. Wow.... Wow.. just wow....
I mean.. how's there nothing wrong with the number 13? |
|
#274
02-15-2013, 01:33 PM
|
Add Conroys to the list if you are in California...worst ever...I ordered online and they never gave me a call and I had to call them before closing day valentines day to ask about status...and the guy tells me "oh we don't deliver to that city".....THANKS for informing me!!!! What a bad valentines day, my mom and girlfriend got no flowers
|
|
#275
02-15-2013, 01:35 PM
|
||
#276
02-15-2013, 01:41 PM
|
So I guess my flowers delivered last night at 7pm PST which at that time we already left the house and already at dinner. I went to safeway to get roses (i remember I saw an add) and they had plenty left.
My GF didn't really care but I know her friends do! Gotta impress her friends... Anyway so when I got home of course theres NO FLOWERS. I asked my neighbor if she signed for it and nope and no one was home. So I called and they said the florist did infact deliver my item. I couldn't get a refund because it was delivered to a residential address and it made it in time. Im mad of course and will fight it later. Then I just thought about it today... if it was delivered someone got my flowers and message. It was: We are going to go dancing again, naked, in the dark. :/ |
|
#277
02-15-2013, 01:44 PM
|
All this will be repeated next year.
All you need to do is call your local florist... or actually leave the house and go to the florist and say; "Give me a nice, showy, bunch of flowers that will 'wow' my wife's co-workers" "How much do you wish to spend?" "Don't go over $75, please." "Okay, gimme your card number." "Oh... I want them delivered FIRST THING... OKAY?" DONE Last edited by tooslow; 02-15-2013 at 01:49 PM.. I beat Selma to the punch, TWICE!
|
|
#278
02-15-2013, 02:10 PM
|
For those who do not want to wait over 30 minutes on hold, try calling their 1-800 Number then press 1 to place a new order. You can address ur concern there and they will transfer you to CS, and the wait is less than 3 minutes....
For those who are getting really poor customer service from FTD, why not just file for a credit card dispute with your CC company? |
|
#279
02-15-2013, 06:20 PM
|
They delivered my order today. A day after Valentines day. What a joke. Completely unacceptable. Dispute filed with Paypal. Hopefully, I will get my money back!
|
|
#280
02-15-2013, 06:33 PM
I just called them earlier today, yes was on hold during lunch time for about 30 minutes, but the refund was painless. Took 2 minutes to get the email.. now the waiting game begins for my CC 
|
|||
#281
02-16-2013, 09:34 PM
UPDATE: Sent a complaint on Facebook and got a call an hour later. I'm getting my money back and they're sending a free arrangement on Tuesday. |
||
#282
02-17-2013, 10:22 AM
|
My order was delivered a day late. I asked for my money back and all they offered was a discount. After several holds, for consulting with supervisor, I had to hang up. I'll call again on Monday, for a refund.
|
|
#283
02-17-2013, 11:27 AM
|
I got a call from FTD today... they said that nowhere on their site does it say that flowers will be delivered to a business by 5pm. While on the phone with them I tried to find it... anybody see it on there?
|
|
#284
02-17-2013, 05:04 PM
Please note, to honor Our Guarantee: - The recipient may be called to schedule delivery. - We do not accept requests for delivery at specific times of day. - Substitutions of flower color or type, plant type, gifts, and containers may be necessary to ensure your arrangement or specialty gift is delivered in a timely manner. Please see our substitution policy [delivery.net]. - For residential deliveries, if the recipient is not available at the time of delivery, the delivery person may leave the item in a safe place for the recipient to retrieve when they return or attempt delivery the next day. During the holidays deliveries may be made as late as 9pm. - For business deliveries, if the business is closed or not accepting deliveries, delivery will be attempted the next business day. During the holidays deliveries may be made as late as 5pm. - Our goal is to respond to inquiries within 48 hours. *Discounts, Miles and Points are not applicable to any products featured under "Add Special Gifts" and FTD Gold Membership. In addition, discounts are also not applicable on the following collections: Steuben, Nambe, Baccarat and Ultimate Roses. This offer is not available in retail stores. Available online only. Promotion cannot be combined with any other offers or discounts. If you have any questions about your order, please call 1-800-SEND-FTD |
||
#285
02-18-2013, 07:10 AM
|
Thank you for that. When the girl called me from FTD she insisted that there was no 5pm guarantee to a business... and that the best they could do is offer me a $25 gift certificate for a future order.
I guess I can accept that... but it's pretty sh*tty... the point of having flowers delivered for Valentine's Day is for your girl to GET the flowers ON Valentine's Day! (like that even needs to be said!) Arguing that point with a customer service rep is preposterous. The rep kept telling me that they don't guarantee ANY delivery time... that flowers could be delivered as late as 9pm. WOW... keep that in mind the next time you want to order flowers gents... so for that birthday, anniversary, WHATEVER... FTD's policy is that your girl may not get her flowers on THAT work day! Their motto should be, "FTD, when it absolutely, positively, doesn't matter if the flowers show up"... |
|
 Post Reply |
«
Previous Thread
|
Next Thread
»
| Thread Tools | Search this Thread |
|
|
Similar Threads
|
||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| It's BACK! Nov 9-12 GAP Friends & Family 40% Off Entire Store Online + B&M | Kingcharming | Hot Deals | 481 | 11-30-2012 07:11 AM |
| GAP (Aug 9-12) Friends & Family 40% Off Entire Store Online + B&M | Kingcharming | Hot Deals | 283 | 08-15-2012 11:01 AM |
| ULTA Friends & Family 20% OFF (4/15 - 4/21) | mixinluv2u | Hot Deals | 5 | 04-18-2012 05:25 PM |
| Nine West Shoes Friends & Family 25% off all regular price items ends 3/19 | gennessee | Hot Deals | 0 | 03-13-2012 03:47 PM |
| Brooks Brothers 25% off everything - Friends and Family Event | dandude | Hot Deals | 22 | 09-26-2011 04:06 PM |
Full Site -
Mobile Site -
Basic HTML
About Us, Advertising Opportunities, Our Articles, Careers
Frontpage Deals, Hot Topics, Hot Deals, Freebies, Coupons, Contests & Sweepstakes, Drugstore B&M Deals
Twitter is a service that allows you to receive notifications via AIM or SMS whenever we make a new post! Never miss out on another deal! It's easy, just Subscribe to our Twitter Feed.
Install our Facebook App and share deals with your friends.
About Us, Advertising Opportunities, Our Articles, Careers
Frontpage Deals, Hot Topics, Hot Deals, Freebies, Coupons, Contests & Sweepstakes, Drugstore B&M Deals
Twitter is a service that allows you to receive notifications via AIM or SMS whenever we make a new post! Never miss out on another deal! It's easy, just Subscribe to our Twitter Feed.
Install our Facebook App and share deals with your friends.
We hope your visit has been a pleasant one. If you're having any problems, or would just like to give
some feedback, we'd love to hear from you.
For general help, questions, and suggestions, try our dedicated support forums.
If you are a company or need to contact the admins, use our contact form.
Slickdeals is able to share the best deals because of the contributions of users like you! If you found a great deal, please share it with others by posting in our forums.
For general help, questions, and suggestions, try our dedicated support forums.
If you are a company or need to contact the admins, use our contact form.
Slickdeals is able to share the best deals because of the contributions of users like you! If you found a great deal, please share it with others by posting in our forums.
Welcome to Slickdeals!
Save money here by finding the lowest and cheapest price, best deals and bargains, and hot coupons. We're all about
community driven bargain hunting with thousands of free discounts, promo codes, reviews and price comparisons.
Don't worry, we'll help you find your way. If you haven't already, check out this user guide that explains the features of our site.
Also, try visiting the FAQ.
Check out these other popular features that most people like:
Deal Alerts
Slickdeals Mobile
Slickdeals News
Amazon Fillers
Global Search
Price Compare
Don't worry, we'll help you find your way. If you haven't already, check out this user guide that explains the features of our site.
Also, try visiting the FAQ.
Check out these other popular features that most people like:
Deal Alerts
Slickdeals Mobile
Slickdeals News
Amazon Fillers
Global Search
Price Compare
Powered by 
Get me back to the top!
