Suddenly lost -65 points and it redeemed 750 point even though my setting is 1000. I can't even find the certificate =(
It did a similar thing to me. Issued a certificate from 250 points and i lost the rest which couldn't be converted into a certificate. But the issued certificate was no where to be seen so all of those points are gone. Just give them a call and they will reissue them along with a few extra to compensate you for the inconvenience!
i decided yesterdy to make an acct for my husband. i confirmed the link in the email and tried doing the poll. used a different fb acct than the 2 for my bb rz acct. he not only received 0pts but there was no record of the pts in his acct. usually on my acct it says i got 0pts but it records in my acct. is there anything i can do?
They just issued a $20 certificate for me in January around the 22nd. Somehow they then expired 200 points on 2/12 for the annual points expiration. Based off when the certificate was issued I don't see how those are leftover points that could expire. They were all dining or survey points from 2013.
Weird. Before the poll it told me I had 0 points (I should have like 130 or so). After the poll it told me I had 50. So yay. Then I logged into myrz and I see my 160 point balance expired a week ago. That's almost exactly how many points (175) I've earned from doing their FB polls.
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