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I just spent 30min on the phone with Target.com's shitty customer service in Pakistan somewhere. They spent the entire time explaining that the delivery estimate was by the 22nd (my order says by the 21st) and that it was an estimate and not a guarantee. I explained that the order was supposedly shipped a week ago and, according to UPS, they have't even received the package. They blamed UPS and said that their system showed it was in transit and moving along nicely. Ok, where is it then? Sir, I can't tell you because I don't have that information. Wait a few more days and if it doesn't arrive call back and we'll be able to do something. How 'bout you do something now to avoid this problem which WILL happen. I asked them if i called on the 22nd when the package hadn't arrived and I still had no package or tracking information if he would credit me back for 50% of my purchase price. He said he couldn't do that and that it wasn't a guarantee.
My frustration is that this package should be here today or tomorrow and it still appears as though they haven't shipped it even though the label has been 'prepared' and nothing is to say that UPS even has a box yet. I told him that it felt like he was just trying to get me off of the phone so it would be someone else's problem when I called back in a few days upset rather than put forth a minimal amount of effort to assure that the package gets here on time. Two days will pass and I will be two days further down the road from getting to me. Thanks Target! BTW, this was the Supervisor speaking after I talked to a phone rep for about 15min that I couldn't even understand. He was unable to help so I requested a supervisor who spoke slightly better English but still couldn't (read: wouldn't) do anything to help me. This is BS and I won't ever order from Target.com again and I will go out of my way to make sure people know how horrible this is. Had I known they had this habit beforehand I would have NEVER ordered from them and just ordered them from Amazon.com and had them at the start of the week. Whatever the 'deal' is from Target is NOT worth it. Never again. I'm not aware of any stores locally that stock these. I'm pretty sure Target doesn't even offer them in-store. If my post has helped you in any way or made you smile please take a moment to click the number next to my reputation and add to it. Thanks!
'Build a man a fire and he stays warm for one night. Set a man on fire and he stays warm for the rest of his life.' Click: DIY: Inexpensive Bracket for Anyone w/Radar Detector, GPS, Scan Tool or Anything Windshield Mounted Click: How To: Copy Angry Birds from 1 device to other without rooting for FREE! (Android) |
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| 02-20-2013, 09:50 AM | |
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Tracking is now active for me. Estimated Delivery day Friday 2/22. This whole ordeal has been terrible slow.
Parsippany, NJ, United States 02/21/2013 5:47 A.M. Departure Scan Parsippany, NJ, United States 02/20/2013 11:16 P.M. Arrival Scan New Windsor, NY, United States 02/20/2013 10:00 P.M. Departure Scan United States 02/14/2013 10:17 P.M. Order Processed: Ready for UPS 6 days to get it to UPS?! |
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i emailed Target a few days ago and got a copy & paste reply back that wasnt even relevant to the question i was asking. SO i call the next day and get a similar conversation like OstrichSak had about how i had to wait till the 22/23 before i could complain. I was just trying to explain to the guy the my fu**ing package wasnt even shipped yet and that all they did was print a shipping label but it wasnt SHIPPED. they just kept running same story of wait til 23 and then call back. To my surprise the idiots over at Target now just shippied the item as of yesterday and im gunna have to wait another 6 MORE days to get it, so in total by the time i get it from the time i ordered it will have been about 3 weeks, thats ridiculous. I WIL NEVER NEVER NEVER order again target online. this is the 2nd time that i have a horbble experience with them, the last time i ordered from them a pair of hair clippers that would have been like $5 after Mail in rebate and they canceled my order after 3 months!!! Targets online ordering system sucks as they obviously have REAL TIME inventory problems. I sweaer i will never order TARGET ONLINE
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For me: Order date: 2/13 Label: 2/15 ...and I still have nothing. |
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Edit: I will acknowledge the OP cited Target as a buying source. My apologies. Last edited by atc1; 02-21-2013 at 04:02 PM.. |
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This is a DEAL DISCUSSION THREAD. If you want a discussion strictly about the camera then go to the Foscam forums. This thread is about THE DEAL and not just the hardware. Right now, this discussion IS the thread. If you can't handle that then you need to leave. |
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RE: " If you can't handle that then you need to leave." This does not warrant a reply. |
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@atc1, ---i ordered on Feb 13, 2013 --the shipping label was printed on Feb 14 (PRINTED, was not physically shipped) --my order ACTUALLY/Physically SHIPPED on Feb 20 --estimated to Arrive on Feb 27 (3 WEEKS LATER, which is far from the date they originally estimated!!!) TARGET ONLINE SUCKS!!! |
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I just checked my order on target website and it shows shipped but when I looked it under detail section it says not shipped. Their website and tracking system is really ancient
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