my email says cable cancelled but other will be unaffected(how?)
In regard to your recent order Jxxxxxxx for the ULTRA USB 2.0 A-MALE/A-FEMALE 16FT cable.
We'd like to make you aware that we have declined acceptance of your above-referenced order due to an incorrect price on the Ultra Cable you purchased, and we are not able to fulfill it.
Since we don’t charge your credit card until we ship your order, no charges have nor will be placed on your credit card for the item that is being cancelled. Any authorization hold placed on a debit card will be automatically removed based on your bank's terms and conditions. If you used a prepaid payment method such as PayPal or Google, the payment processors will be automatically notified of the order cancellation and they will refund your payment according to their terms and conditions. If you purchased additional items they might ship as usual and your payment method would be charged for those items once they ship.
Please visit the "Track Your Order" option on our website to review your order status.
We regret any inconvenience this may have caused you.
TigerDirect.com Customer Care
Note: This is a computer-generated email sent from an address that cannot accept responses. Please do not reply to this message, other than by clicking any link provided.
I got the same email. I still think it is wrong if they charge full price for the other item and will still fight it
Got cancellation email this AM with all items cancelled in the order.
Just got shipping confirmation on one of the cancelled items and of course charged full price.
Does anyone know how to change your address in the system without calling? I have clicked everywhere in My Account and do not see it. I've spent hours on the phone with those knuckleheads and everytime they try and correct, they F' something else up on the account.
Guys, you were warned many times from the posts in this thread about what exactly will happen and what TD will do. It's too late once an item is slated for shipping, wrong address or not. You have no one to blame but yourselves.
Get a CC that gives you virtual numbers with assignable spending limits. That way TD has no choice but to cancel your order which was exactly what they did with mine.
Last edited by snowcrash; 02-13-2013 at 04:57 PM..
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