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I wouldn't worry too much if your points disappear after getting them. Also, any points gathered in 2012 have expired.
Lastly, some people have contacted Best Buy customer support by calling them and have gotten their points back and sometimes some compensation. YMMV.
In honor of our presidents, we're having a sale! What suits your lifestyle?
If you go under your name and view account, your points should be there. Mine came up 0 but when I went to the page, I was 25 points richer.
I also called today about missing points. Since points expire on December 31st, the points from January automatically get subtracted but then added back again when the next month rolls over. Very weird and it took them 10 minutes to explain it to me. If you're missing points, they should show up again around the 28th.
Anyone else having problem printing out just the $5 certificate? My points are fluctuating like crazy and I keep getting a system error message. There's also a notification I printed out a $5 reward certificate today, which I haven't successfully done. Hoping not to have to wait til the 23rd for it to resolve itself...
ETA: Never mind, 3rd browser was the charm. It printed for me.
Last edited by muchrooms; 02-15-2013 at 12:41 AM..
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