Forum Thread

Dell Inspiron 13z Laptop 5323 Reformat with Win 7 not working

efaraband 175 32 February 14, 2013 at 09:51 PM
I am trying to reformat laptop that came with windows 8, to windows 7. I had my work install it for me, and somehow they managed to install 32 bit and just hand it to me, no drivers, nothing. And i couldnt get any drivers to work on 32bit version. So i tried to install 64 bit. The install went through and completed, and i downloaded drivers straight from dell.. After installing all the drivers, within a few minutes i got a BSOD, and when i tried booting in safe mode, it would stop at CLASSPNP.SYS then BSOD and reboot.

NOW, i cant install Windows 7 at all, not 32 or 64 bit. The install just sits at the "Setup is Starting" page and doesnt make any progress.

Any help on getting Windows 7 installed..? Thanks

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#2
What's different now to what it was when you last installed Windows onto it?
Something has to have changed.
Any idea what it is?
Did you change something in the bios?
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#3
Why would you downgrade from Windows 8 to Windows 7?
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#4
Quote from dhc014 View Post :
Why would you downgrade from Windows 8 to Windows 7?
Ha funny.

OP, BSOD like this are usually hardware/driver related. Are you sure you have all of drivers installed? What does the device manager show?

It might also be worth it to run the Dell Diagnostics to make sure all of the hardware passes snuff. Its possible there might be a bad hard drive, or ram etc.
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#5
Here are the Dell steps for downgrading from Windows 8 to Windows 7. Even though your system is not listed in this post, it's certainly worth reading. Specifically did you disable secure boot in the Bios?

http://support.dell.com/support/t...ecure-Boot

Step 4: Disable Secure Boot in the Dell BIOS

To access the System BIOS on your Dell computer, you must enable an advanced startup mode. To do this, follow these steps:

Swipe in from the right side of the screen, or hover your mouse pointer in the top right corner of the screen and drag down to bring up the Charms menu.
Select Settings, then select Change PC Settings.
Select the General tab.
Under the Advanced Startup section, select Restart Now.

When the computer restarts, it will enter an advanced options menu. Proceed with these steps to enter your System BIOS:

Select Troubleshoot.
Select UEFI Firmware Settings.
Select Restart.

The computer will restart again, and this time it will enter the System BIOS. Locate the setting for Secure Boot, and change it from Enabled to Disabled. Save your changes and exit the System BIOS.
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#6
Quote from LiquidRetro View Post :
Ha funny.

OP, BSOD like this are usually hardware/driver related. Are you sure you have all of drivers installed? What does the device manager show?

It might also be worth it to run the Dell Diagnostics to make sure all of the hardware passes snuff. Its possible there might be a bad hard drive, or ram etc.
I'm guessing that the OP was using Win 8 drivers in 7 and that's what is causing the BSOD's.
But that doesn't explain why he/she can't reinstall Windows.
I have attempted to install 7 on Win 8 laptops, as requested by some clients, but if memory serves me, not one single one came out good, with every driver properly installed.
In the end, the only reasonable solution was to reinstall 8 and modify it a bit with ClassicShell and a few settings, which is what might be the only solution for the OP.
Assuming there's still a factory restore partition, it could be used to get the laptop up and running again, then we can explain how to install ClassicShell, etc.
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#7
I am not ready for Windows 8 just yet. And the drivers i installed were all for Windows 7 64 bit. I entered the service tag from the laptop onto Dell's site, and it gave an option of Windows 7 or 8 64bit drivers only. And i downloaded the Win 7 64bit ones..

I am going to try changing the bios settings posted above, will report back.
Thanks

Quote from LiquidRetro View Post :
Ha funny.

OP, BSOD like this are usually hardware/driver related. Are you sure you have all of drivers installed? What does the device manager show?

It might also be worth it to run the Dell Diagnostics to make sure all of the hardware passes snuff. Its possible there might be a bad hard drive, or ram etc.
Nothing different now that i know of. The last time i was able to successfully boot into windows, device manager showed everything installed. Now, i cant get into windows or get through an install of windows. I try from usb and external cd (doesnt have cd drive built in)
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Last edited by efaraband February 15, 2013 at 07:53 AM
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#8
If you say "I am ready for more fun with Windows 8“ to your yourself, it will work out.
I gave my money to Microsoft to upgrade to Windows 8!
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#9
Quote from efaraband View Post :
I am not ready for Windows 8 just yet. And the drivers i installed were all for Windows 7 64 bit. I entered the service tag from the laptop onto Dell's site, and it gave an option of Windows 7 or 8 64bit drivers only. And i downloaded the Win 7 64bit ones..

I am going to try changing the bios settings posted above, will report back.
Thanks



Nothing different now that i know of. The last time i was able to successfully boot into windows, device manager showed everything installed. Now, i cant get into windows or get through an install of windows. I try from usb and external cd (doesnt have cd drive built in)
I don't know what has changed that you can no longer install an OS on your machine, but assuming you didn't wipe out the whole hard drive and you still have the factory restore partition, then you may be interested to know that 8 can be changed to look and function, just like 7.
One can barely tell the difference.
It skips the Metro apps completely, has a near identical desktop and it functions like 7, apart from a few graphic changes.
To say that you're not ready for 8, insinuates that there are some changes that you don't want to deal with, and the fact is, after installing one tiny program called ClassicShell, 8 will be just like 7.
Considering that you're having a nightmare of a time to get 7 installed, it may be time to revise your thinking.
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#10
I guess Its time to just try windows 8 with classic shell. Hopefully that works.
Will report back when i can. Thanks everyone
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#11
Quote from efaraband View Post :
I guess Its time to just try windows 8 with classic shell. Hopefully that works.
Will report back when i can. Thanks everyone
Sounds like the smart move.
Here's the link [sourceforge.net] to Classic Shell.
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#12
Cant even get windows 8 installed.. just sits at the setup is starting screen..
Tried with usb and external dvd drive.. Just sits there.

Any ideas on what Bios Settings need to be set to.. UEFI or Legacy and those kinds of things.. ?
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#13
Quote from efaraband View Post :
Cant even get windows 8 installed.. just sits at the setup is starting screen..
Tried with usb and external dvd drive.. Just sits there.

Any ideas on what Bios Settings need to be set to.. UEFI or Legacy and those kinds of things.. ?
It should be UEFI, but the ideal way to go is to set it to defaults. That option is usually in the last bios sector, where you have save and exit options.
PS: After setting it to default, then go and change the boot order to have the external DVD at the top of the list.
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#14
Did that, still just sits at the setup is starting screen... Its been there for over 30 minutes..
Will Dell take it back and put the OS back on it, though i tried to reformat?
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#15
Quote from efaraband View Post :
Did that, still just sits at the setup is starting screen... Its been there for over 30 minutes..
Will Dell take it back and put the OS back on it, though i tried to reformat?
Stupid me.
I forgot that you're trying to do a factory restore and you don't need a DVD to do that.
You just need the correct F key.
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