sample letter when a rebate is not received

http://consumer.georgia.gov/consu...ot-honored


[Your name]
[Your address]
[Your city, state ZIP code]

[Today’s date]

VIA CERTIFIED MAIL/ Return Receipt Requested

Attention: Rebate Processing Department
[Company name]
[Street address]
[City, State ZIP code]

RE: Failure to receive rebate by offer date

To Whom It May Concern:

I purchased a [product details] on [date] at [store] in [city, state]. My decision to purchase this product was based upon your offer of a mail-in rebate of $[rebate amount]. My purchase of this product constituted my acceptance of that offer, creating a binding and enforceable contract between us.

I have performed my obligations under the contract. I paid the full purchase price and then completed and mailed the rebate form you provided. I included all information requested in order to process my rebate, but to date I have not received a check in the amount of $[rebate amount].

I respectfully request that you process payment and mail the rebate amount to me at the address indicated within 30 days. For your convenience I have re-attached all the information originally sent.

If I do not receive payment in full by [date 30 days from mailing], I will file complaint reports with the Federal Trade Commission and the Better Business Bureau in your state. In the meantime, I am forwarding them a copy of this letter to encourage your compliance.

Thank you for your prompt attention to and resolution of this matter.

Sincerely,

(signature)
[Your name typed]

Enclosure(s):[List attached document copies]

cc: Federal Trade Commission
600 Pennsylvania Avenue, NW
Washington, DC 20580

Better Business Bureau
[Look up address of BBB in the state of the company to whom you are sending this letter]

Quote : My purchase of this product constituted my acceptance of that offer, creating a binding and enforceable contract between us.

I doubt that there is a contract between the customer and the processing center.