[Your city, state ZIP code]
VIA CERTIFIED MAIL/ Return Receipt Requested
Attention: Rebate Processing Department
[City, State ZIP code]
RE: Failure to receive rebate by offer date
To Whom It May Concern:
I purchased a [product details] on [date] at [store] in [city, state]. My decision to purchase this product was based upon your offer of a mail-in rebate of $[rebate amount]. My purchase of this product constituted my acceptance of that offer, creating a binding and enforceable contract between us.
I have performed my obligations under the contract. I paid the full purchase price and then completed and mailed the rebate form you provided. I included all information requested in order to process my rebate, but to date I have not received a check in the amount of $[rebate amount].
I respectfully request that you process payment and mail the rebate amount to me at the address indicated within 30 days. For your convenience I have re-attached all the information originally sent.
If I do not receive payment in full by [date 30 days from mailing], I will file complaint reports with the Federal Trade Commission and the Better Business Bureau in your state. In the meantime, I am forwarding them a copy of this letter to encourage your compliance.
Thank you for your prompt attention to and resolution of this matter.
[Your name typed]
Enclosure(s):[List attached document copies]
cc: Federal Trade Commission
600 Pennsylvania Avenue, NW
Washington, DC 20580
Better Business Bureau
[Look up address of BBB in the state of the company to whom you are sending this letter]
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