Good question. Maybe they are just waiting this out. I am guessing that there was an uptick in requests to PM this.
She did specifically mention the rebate, so she wasn't stupid.
I would steer clear of this deal if you want the laminator, but go for it if you want some easy reward cash outs.
may i ask one other thing, when you cancelled your order did you get a confirmation email showing how much credit you will be receiving on your cc? And is that the regular customer service # 1800 staples?
I bought 4 and my plan was, even if i don't get this PMed I could still get some cash back by selling it on eBay to cover the difference that I paid with my card
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What happens to your rewards if you cancel your purchase?
Okay I think I can answer this one. The last time about three months ago when I canceled an order I used rewards on they gave me the rewards as a credit to my credit card! I was like REALLY! Yep, they said that was how they did it. Could have been a fluke but that's what they did. Now I have a Premier Account though so that could be why?
IIRC, some part of your order must be on a CC. Staples.com has no way of refunding you otherwise.
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