I got my refund from Staples. At least we got to keep the pens/pencils.
The refund showed up on your credit card statement? No refund on my statement yet. Judging by the chat I had and how the rep wouldn't confirm the order total at first, I doubt they actually put any refund through. Doesn't indicate any sort of refund on the order status on staples.com either. Was just a quick way to shut everybody up. MAKE SURE to check your statements!
Last edited by epicd2012; 02-26-2013 at 11:47 AM..
Just chatted as I finally received my pencils. I ordered two dozen pencils, received two pencils in a giant baggie, went to online chat with a lady who first asked me I wanted to return them, then said they will not be picked up. I am being refunded and am allowed to keep the pencils (or donate to a local charity). Would have been nice to get two dozen as my cousins love pencils, but oh well!
Got one refund after a 2nd chat, but they were supposed to pick up those - never did. Still never saw the original refund for the other set of pencils, so disputed the charge with bank. Count me out of future Staples price mistakes
I got my refund from my orders and got to keep the pencils. Took me two tries but worth it, never going back to using the wood pencils again. Definitely worth the price even if it's just one, but hey why not get a refund while your at it
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