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Dell Precision M4600 Workstation: Core i5 2520M, 15.6" 1920x1080 LED, 2GB DDR3, ATi FirePro M5950, 320GB HDD, WiFi N, 9-Cell, Win 7 Pro EXPIRED

Bemanix88 83 February 18, 2013 at 07:03 PM in Computers (4)
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$660

Deal Details

Promoted 02-18-2013 at 09:34 PM View Original Post
Dell Small Business has Dell Precision M4600 Workstation for $660 with free shipping. Thanks Bemanix88

Specs:
  • Intel Core i5-2520M 2.5GHz Processor
  • 15.6" LED Display (1920x1080) Add +$50
  • 2GB DDR3 Memory
  • 320GB Hard Drive
  • ATi FirePro M5950
  • Intel Centrino Ultimate-N 6300
  • 9-Cell Lithium-Ion Battery
  • Windows 7 Professional

Original Post

Edited February 18, 2013 at 09:05 PM by widgit
Dell has the M4600 workstation barebones setup for just $660 which I think is a smoking hot deal for a workstation class FHD notebook.

http://configure.us.dell.com/dell...3080460800

Just add the FHD screen for $50. You should do other upgrades yourself.

Base specs:
Core i5-2520
1080p display (get the upgrade, you won't regret it)
ATi FirePro M5950 discrete graphics card (like a 6770)
9 cell battery
2 gb RAM
320 gb hard drive
Total = $660

I think this is my second SD thread ever so please be gentle! Thanks for looking.

227 Comments

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#196
Does this even have a webcam? It seems to only have a mic.
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#197
Order placed with minimum 2GB RAM and a few upgrades (backlit keyboard, 1080p, bluetooth, etc.).

Any suggestions on RAM from NewEgg or Frys? Sorry no MicroCenter near me.

8GB or 16GB? I'll be using Windows 7 Professional (64 bit).
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And I Love Asian Girls :)
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#198
Quote from whozee View Post :
Order placed with minimum 2GB RAM and a few upgrades (backlit keyboard, 1080p, bluetooth, etc.).

Any suggestions on RAM from NewEgg or Frys? Sorry no MicroCenter near me.

8GB or 16GB? I'll be using Windows 7 Professional (64 bit).
I think 8gb is plenty. Unless you do photoshop or something?
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#199
Almost everything is upgradeable in a sense, except you cant do DIY IPS.
a SB i7 qm is mere 150-200 on ebay and allow you to use 4 dimm slot for 32gb ram.

and Almost all i5 and i7 SB/IVB are socketed and upgradeable within same generation.
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#200
Quote from thaidavid View Post :
Does this even have a webcam? It seems to only have a mic.
Hmmm, good point, as in the TechSpec:
Optional, integrated, light sensitive HD video webcam

Going through the customization, it mentions:
To enable videoconferencing through your system, select the integrated webcam with digital microphone
But, there's no option for integrated webcam.

It would appear that on the M4600, the integrated webcam is no longer an option. Asking the online chat sales rep about this, they suggested going with the M4700 if an integrated webcam was required.
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#201
Quote from k-y View Post :
Hmmm, good point, as in the TechSpec:
Optional, integrated, light sensitive HD video webcam

Going through the customization, it mentions:
To enable videoconferencing through your system, select the integrated webcam with digital microphone
But, there's no option for integrated webcam.

It would appear that on the M4600, the integrated webcam is no longer an option. Asking the online chat sales rep about this, they suggested going with the M4700 if an integrated webcam was required.
Yeah I cancelled my order after I found out that there was no webcam.. Why have a mic with no webcam?! haha it's so cheap nowadays just to have it on there.
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#202
Quote from thaidavid View Post :
Yeah I cancelled my order after I found out that there was no webcam.. Why have a mic with no webcam?! haha it's so cheap nowadays just to have it on there.
To be fair, this is/was intended for business and not personal use. If you work for a high security company, they won't allow you to use laptops or cell phones with web cam/cameras on them.
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#203
Quote from dmcccdmn View Post :
To be fair, this is/was intended for business and not personal use. If you work for a high security company, they won't allow you to use laptops or cell phones with web cam/cameras on them.
That's true. But I think they did offer a webcam option if you look here

[url]http://www.cnet.com/laptops/dell-precision-m4600/4505-3121_7-34854542.html[/url

But they probably dont have anymore in stock, just like the cd tray vs slot
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#204
Quote from poormanq45 View Post :
Explain the downhile portion please.

Did the tech not show up, make things worse, what?

Something is missing here.
here's my letter to Dell with a short summary of the case.

Dear Dell Inc,

I have tried for 5 months to resolve this issue with the purchase on December 15th, 2011.

On January 11th, 2012, I initially contacted DELL support where the technician diagnosed that the screen and video card are faulty (see attached chat log). Because the warranty covers in-home service and I am currently outside of the U.S., the technician asked me to transfer the warranty to be serviced by a local contractor.

On January 20th, my warranty was transferred as advised by your technician, and I contacted the local contractor. The local contractor failed to return my emails, and the phone was disconnected. They are obviously out of business.

Over the next few weeks, I contacted the U.S. technician multiple times via emails, tried to file a new warranty, and even emailed the Outstanding Issues department, and all inquires went unanswered. When I called again, they informed me that the warranty is not valid for U.S. service, since it was transferred (at their request).

I also stated that I am willing to mail the laptop (at my expense) for service and forego the in-home service, but that request was denied.

I received a defective product and made numerous attempts to correct the issue, but Dell service continued to ignore me, so I filed a claim with American Express.

On March 16th, I received a letter from American Express with a resolution. Dell Service department requested that I return the product to the below address for a refund.
DELL ARRC NASHVILLE RMA# 153322834
415 NEW SANFORD RD
LA VERGNE TN 37086-4184

I shipped the laptop (tracking 9406203699300018356141), but the package was refused (moved, no forwarding address) on March 28th.

On March 29th, I contacted American Express again and they reopened the case.

On May 4th, I received a letter from American Express stating they have credited my account because Dell failed to respond.
-----

Above was in response to a letter I received in June. My call logs recorded about 4 hours of talk time with different service departments, and I had about 30 emails and chatlogs that I attached to the letter. Eventually I was contacted by a real person from executive level customer service, who arranged for a pre-paid label to return the laptop (which had been sitting in the first shipping box for 2 months at this point). I was sent from department to department, then thrown in limbo where no one wanted to be responsible, and they didn't share any information either since billing department was after me.

This is a plug for Amex - they really did well on this one, even gave me a $50 statement credit to cover my shipping expenses and trouble.

All of this information is personal experience, and of course it varies from case to case. I've had good experience with Dell before, and this was my 4th PC from them over the last 7 years... but it will be my last.
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#205
Quote from snapple View Post :
here's my letter to Dell with a short summary of the case.

Dear Dell Inc,

I have tried for 5 months to resolve this issue with the purchase on December 15th, 2011.

On January 11th, 2012, I initially contacted DELL support where the technician diagnosed that the screen and video card are faulty (see attached chat log). Because the warranty covers in-home service and I am currently outside of the U.S., the technician asked me to transfer the warranty to be serviced by a local contractor.

On January 20th, my warranty was transferred as advised by your technician, and I contacted the local contractor. The local contractor failed to return my emails, and the phone was disconnected. They are obviously out of business.

Over the next few weeks, I contacted the U.S. technician multiple times via emails, tried to file a new warranty, and even emailed the Outstanding Issues department, and all inquires went unanswered. When I called again, they informed me that the warranty is not valid for U.S. service, since it was transferred (at their request).

I also stated that I am willing to mail the laptop (at my expense) for service and forego the in-home service, but that request was denied.

I received a defective product and made numerous attempts to correct the issue, but Dell service continued to ignore me, so I filed a claim with American Express.

On March 16th, I received a letter from American Express with a resolution. Dell Service department requested that I return the product to the below address for a refund.
DELL ARRC NASHVILLE RMA# 153322834
415 NEW SANFORD RD
LA VERGNE TN 37086-4184

I shipped the laptop (tracking 9406203699300018356141), but the package was refused (moved, no forwarding address) on March 28th.

On March 29th, I contacted American Express again and they reopened the case.

On May 4th, I received a letter from American Express stating they have credited my account because Dell failed to respond.
-----

Above was in response to a letter I received in June. My call logs recorded about 4 hours of talk time with different service departments, and I had about 30 emails and chatlogs that I attached to the letter. Eventually I was contacted by a real person from executive level customer service, who arranged for a pre-paid label to return the laptop (which had been sitting in the first shipping box for 2 months at this point). I was sent from department to department, then thrown in limbo where no one wanted to be responsible, and they didn't share any information either since billing department was after me.

This is a plug for Amex - they really did well on this one, even gave me a $50 statement credit to cover my shipping expenses and trouble.

All of this information is personal experience, and of course it varies from case to case. I've had good experience with Dell before, and this was my 4th PC from them over the last 7 years... but it will be my last.
If you bought the system in the USA and then took it outside, that would cause issues.

An international transfer can take up to 15 business days.

I assure that had you bought the system in your country with your country tag that it would have been much smoother.
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#206
Deal is dead... too bad was on the fence.
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#207
Quote from poormanq45 View Post :
If you bought the system in the USA and then took it outside, that would cause issues.

An international transfer can take up to 15 business days.

I assure that had you bought the system in your country with your country tag that it would have been much smoother.
Didn't have any problems with the transfer, as my timeline shows, it was completed in 9 days. The problem was Dell customer service insisting that I transfer the service even though I was willing to ship the laptop (I have an APO address). I followed their instructions because I assumed at least their business service knew what they were doing, and the included warranty is a global warranty, as stated in the terms.

Also, transferring the warranty is the same as purchasing it in a different country, because the country tag changes for that particular machine. This is why I had a problem with contacting the U.S. technical service again, because once I transferred the warranty, my tag was no longer valid for U.S. service, making it convenient to ignore my requests (and continuing to point me to the contact information on their website to a contractor that was no longer in business).
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#208
Quote from snapple View Post :
Didn't have any problems with the transfer, as my timeline shows, it was completed in 9 days. The problem was Dell customer service insisting that I transfer the service even though I was willing to ship the laptop (I have an APO address). I followed their instructions because I assumed at least their business service knew what they were doing, and the included warranty is a global warranty, as stated in the terms.

Also, transferring the warranty is the same as purchasing it in a different country, because the country tag changes for that particular machine. This is why I had a problem with contacting the U.S. technical service again, because once I transferred the warranty, my tag was no longer valid for U.S. service, making it convenient to ignore my requests (and continuing to point me to the contact information on their website to a contractor that was no longer in business).
It sounds like it was just a major ball drop in this case.

i can tell you that there actually is no return to depot service available for a precision system. Even in special cases, that isn't an option.
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#209
Just cancelled the order after noticed that it does not have a webcam and how heavy it is.
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#210
Quote from tennisplayer888 View Post :
I think 8gb is plenty. Unless you do photoshop or something?
I agree but I'm also looking for the most bang for my buck. Any suggestions on a good 8GB SODIMM for $50-ish?

BTW who doesn't love Asian girls? OMG
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