Dvd drives called cd drive in 'my computer'

Here is a picture so you can see how it is acting.

Picture:
(Click Pictures to Enlarge).



I have to double click into the disc root and manually click the .exe's to install games/software which is very annoying.
It use to work fine then all of a sudden it says CD drives when I clearly have x2 sata dvd burners.

I have already tried to troubleshoot by doing the following:

-Uninstall both DVD Drives from device manager / Scan for new H/W Changes / Reboot
-Used the Microsoft Fix It application

My Specs:

CPU: Intel Core 2 Quad Q6600 @ 2.40GHz
Video Card: NVIDIA GeForce GTX 560 Ti
Memory: G.Skill F2-8500CL5-2GBPK 2GBx4 8GB
Motherboard: GIGABYTE GA-EP45-UD3P rev. 1.6
DVD Drives: ASUS DRW-24B1ST / Lite-On iHAS124-04
Windows 7 Ultimate x64

Any help will be very thankful.

Jbrizzel-

http://answers.microsoft.com/en-u...b599b31bf5

Quote from prozac4312 : http://answers.microsoft.com/en-u...b599b31bf5

Tried both steps, didn't work

Quote from Jbrizzel : Here is a picture so you can see how it is acting. Picture: (Click Pictures to Enlarge). I have to double click into the disc root and manually click the .exe's to install games/software which is very annoying. It use to work fine then all of a sudden it says CD drives when I clearly have x2 sata dvd burners. I have already tried to troubleshoot by doing the following: -Uninstall both DVD Drives from device manager / Scan for new H/W Changes / Reboot -Used the Microsoft Fix It application My Specs: CPU: Intel Core 2 Quad Q6600 @ 2.40GHz Video Card: NVIDIA GeForce GTX 560 Ti Memory: G.Skill F2-8500CL5-2GBPK 2GBx4 8GB Motherboard: GIGABYTE GA-EP45-UD3P rev. 1.6 DVD Drives: ASUS DRW-24B1ST / Lite-On iHAS124-04 Windows 7 Ultimate x64 Any help will be very thankful. Jbrizzel-

If this is a recent development, perhaps you can restore your computer to an earlier date and resolve the problem in 5 minutes flat.

To resolve this problem, remove the affected filter drivers. To do this, follow these steps:
Click Start, type regedit in the Start Search box, and then click regedit in the Programs list.

If you are prompted for an administrator password or confirmation, type your password or click Continue.
Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Warning There can be many instances of the registry subkey that is mentioned in step 2. You must make sure that you are in the appropriate registry subkey before you change the UpperFilters and the LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the Default value is DVD/CD-ROM and the Class value is CDROM.
If you see UpperFilters in the pane on the right side, right-click UpperFilters, and then click Delete.
Click Yes to confirm the removal of the UpperFilters registry entry.
If you see LowerFilters in the pane on the right side, right-click LowerFilters, and then click Delete.
Click Yes to confirm the removal of the LowerFilters registry entry.
Exit Registry Editor, and then restart the computer.

Try this
http://support.microsoft.com/kb/982116

Quote from boltman2007 : To resolve this problem, remove the affected filter drivers. To do this, follow these steps: Click Start, type regedit in the Start Search box, and then click regedit in the Programs list. If you are prompted for an administrator password or confirmation, type your password or click Continue. Locate and then click the following registry subkey: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} Warning There can be many instances of the registry subkey that is mentioned in step 2. You must make sure that you are in the appropriate registry subkey before you change the UpperFilters and the LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the Default value is DVD/CD-ROM and the Class value is CDROM. If you see UpperFilters in the pane on the right side, right-click UpperFilters, and then click Delete. Click Yes to confirm the removal of the UpperFilters registry entry. If you see LowerFilters in the pane on the right side, right-click LowerFilters, and then click Delete. Click Yes to confirm the removal of the LowerFilters registry entry. Exit Registry Editor, and then restart the computer.

This is what I see in that folder. I don't see any upper or lower filters in the folder
that says DVD/CD-ROM Devices. When I look in the other folders I see upper and lower
but i don't think they are related to the dvd/cd rom devices.

Picture:
(Click to Picture to Enlarge).

could do a search as those filters can be in any of those subkeys

Quote from boltman2007 : could do a search as those filters can be in any of those subkeys

I see them in a few folder but I am unsure which folder ones to delete.
I don't want to delete the wrong one and screw up the reg. Do you know
which ones to delete? Do you need me to take more screen shots?

Thanks.

Quote from Jbrizzel : I see them in a few folder but I am unsure which folder ones to delete. I don't want to delete the wrong one and screw up the reg. Do you know which ones to delete? Do you need me to take more screen shots? Thanks.

If you are in the correct subtree CD/DVDROM delete all of them.. you can backup the registry first if you are worried.

Basically delete every instance of upper and lower filters in the CD/DVD subtree only

Quote from boltman2007 : If you are in the correct subtree CD/DVDROM delete all of them.. you can backup the registry first if you are worried. Basically delete every instance of upper and lower filters in the CD/DVD subtree only

Ok, so I delete the entire folder correct?

(Deafult) / Class / ClassDesc / EnumProPages / IconPath / Installer32 / NoInstallClass / SilentInstall

On my XP PC, in my computer, my DVD drive is called a 'CD Drive' in my computer. It will not read DVD-/+ R's anymore.

The DVD Drive I'm using is the 'Maxtor 6L200M0'.

I've tried searching for driver updates using Windows Live, but that did not work. If someone could find the driver I need (if that is the problem), then I'd be willing to try that.

I read somewhere that the NVidia IDE Driver could have messed it up, but I do not have the NVidia IDE Driver installed on my computer.

I've also tried the obvious 'restart the computer', and of course that didn't work.

If anyone could help I would be very thankful. Like I said, I can't do anything with DVDs and it will not allow me to burn anything. When I put in a blank DVD-R it says 0kb free of 0kb. I desperately need to free up space on my computer, but I can't just delete the files.

Quote from elfen-lied : On my XP PC, in my computer, my DVD drive is called a 'CD Drive' in my computer. It will not read DVD-/+ R's anymore. The DVD Drive I'm using is the 'Maxtor 6L200M0'. I've tried searching for driver updates using Windows Live, but that did not work. If someone could find the driver I need (if that is the problem), then I'd be willing to try that. I read somewhere that the NVidia IDE Driver could have messed it up, but I do not have the NVidia IDE Driver installed on my computer. I've also tried the obvious 'restart the computer', and of course that didn't work. If anyone could help I would be very thankful. Like I said, I can't do anything with DVDs and it will not allow me to burn anything. When I put in a blank DVD-R it says 0kb free of 0kb. I desperately need to free up space on my computer, but I can't just delete the files.

Maxtor only makes HDDs. Moreover, the HDD model you specified is SATA, not IDE.

NO only keys that are Upper/Lower filters registry entries