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Staples march 15th changes to rewards program

phazein 3,403 687 February 25, 2013 at 02:09 PM in Office & School Supplies More Staples Deals
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Last Edited by phazein March 2, 2013 at 06:54 AM
Starting march 15th there's going to be a change in the rewards program. Nrw changes include 5% rewards on all items and also you must purchase $30 in ink every 180 days to get recycling rewards.
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Last Edited by bb182 April 21, 2013 at 08:13 PM
Just did my own chat on the Ink recycling before the 3/15 Program change. Up til the 14th we are still under the old Program; get those inkls in before the 14th to get rewards without buying $30 worth of ink

Quote from chat:
Initial Question/Comment: Hello, I am trying to figure out this new recycling program. I just recycled my inks for this month and need to know if I am under the old program or do the rules of the new program (3/15/13 )already apply & I now have to buy $30 in ink before this latest reward is posted to my Premiere rewards account
12:19:37 PM : Rachel: Hi Premiere Customer. As the new program does not go into effect until March 15, anything done prior to that date will remain under the current program.



If the double/double deal is true, and you can indeed recycle up to 10 (or 20 for premier) cartridges, for those buying HP Ink, there is a $15 shell gift card if you buy $99 in ink:

http://www.iteminfo.com/ItemInfoF...-99buy.pdf

Just did a chat and got this from the rep,
Quote :
• $30 ink recycling minimum spend. Customers qualify for ink and toner recycling Rewards when they spend $30 or more on ink or toner within 180 days of recycling their cartridges. Once the minimum spend is met, which can be done over multiple purchases, they will be eligible to receive $2 back up to their monthly limit.
I'm attaching a scan of something that printed out with my ink recycling receipt this morning, spelling out the changes to the program. In a nutshell, it involves buying $30 in ink or toner every 180 days. Can still recycle 10 carts per month for a base or plus customer or 20 for a premier customer. Also posted this in post #430, in case it disappears from the wiki.

Another interesting note: Seems like you have to be a plus or premier member to be able to recycle ink! "up to 10 per calendar month per Plus customer or up to 20 per calendar month per Premier customer" - Incorrect. Both Base and Plus customers can recycle 10/month. See my entry above this and the 2nd attachment on this wiki (or post 430).

I think the real question is "whether or not the ink recycle from 03/01-03/14 required $30 toner/ink purchase in order to get the reward on April?"
Can anyone confirm with Staples Rewards CSR? and update the wiki?

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#1516
Quote from sdandy View Post :
A cash card is equivalent to a gift card, not rewards, so it shouldn't be the cause. I used a cash card to purchase ink, and did get the rewards. Did you check the transaction details in your rewards account to ensure it is properly recorded?
Yes, cash card AFAIK is equivalent to gift card. I was hesitant as with the other office stores their merchandise carwitching are like cash cards at Staples have restrictions on use so not certain how something generated from rewards at times would affect ink. The other possibility which is why they should check purchase details is that proration of coupons inadvertently can lower minimums for the spend.
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#1517
Stupid me. Just found out why I am not getting my rewards today. Anybody have any suggestions of how to get cheap ink from staples? FYI, the $30 ink purchase is valid using gift cards, no? Thanks.
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#1518
Quote from pug_ster View Post :
Stupid me. Just found out why I am not getting my rewards today. Anybody have any suggestions of how to get cheap ink from staples? FYI, the $30 ink purchase is valid using gift cards, no? Thanks.
Yes, gift cards are a payment method that works like cash.
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#1519
Quote from inhouselr View Post :
I have a question for all you pros.

Nov 2012 - Purchased toner for my Samsung printer. Staples rewards used so I paid about $20.

Mar 2013 - Purchased $10 HP ink to cover the $30 requirement.

I've recycled in Mar & Apr and had no problem receiving $40 each time. Now, since the Samsung toner was purchased in Nov 2012, I have to buy more ink to get to my $30 requirement again. My question is, does the $10 purchase in Mar 2013 also count toward the $30 so that I can simply buy $20 and get 180 days from March or do I have to buy $30 and start fresh from May?
Buying $20 of ink worked! I bought $20 of ink on 6/24 then recycled 20 cartridges. The ink reward finally showed up in my account today. So I won't have to buy more ink until Oct 2013.
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#1520
Quote from Elementary_Watson View Post :
Yes, gift cards are a payment method that works like cash.
Hi EW,

I recycled the carts in each month from May to Aug however I did not buy the ink yet Stick Out Tongue

Looks like I will be out of luck for those rewards even if I buy one now. Am I right?

Also do you have any recommendation for buying 30$ ink which will atleast give me 20$ back? Smilie
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Last edited by sarang23 August 7, 2013 at 01:07 PM
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#1521
Quote from sarang23 View Post :
Hi EW,

I recycled the carts in each month from May to Aug however I did not buy the ink yet Stick Out Tongue

Looks like I will be out of luck for those rewards even if I buy one now. Am I right?
The staples rewards system has only been awarding rewards for those who purchased ink in the past 180 days at the time of recycle.

That said, some have been able to beg staples rewards customer service to get at least a month's worth of rewards.
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#1522
Quote from bpvh View Post :
The staples rewards system has only been awarding rewards for those who purchased ink in the past 180 days at the time of recycle.

That said, some have been able to beg staples rewards customer service to get at least a month's worth of rewards.
Thanks for the reply. Reps to you.
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