UPDATED: Wal Mart Coupon Policy-Don't Let Them Tell You That They Do Not Take Internet Coupons

Just out of curiosity I tried some of my coupons at Walmart tonight. I normally go to Target for the coupons but Walmart is only a block from home so it's much more convenient. I picked all of my items carefully to make sure I stayed within the coupon requirements but if I could "legally" get an overage I made sure to pick those items. When I got up front I picked a cashier I knew had worked there for a while so she'd know how to do the coupons but also one I knew has had a long time drug addiction and isn't the brightest bulb in the box. I told her up front that I had a bunch of coupons and she just asked if I had made sure I had the right items for each coupon. I told her yes, (just didn't mention that some were trial sizes!) and she scanned all of the coupons, even the internet ones, with no problems. If it asked if an amount was the right amount on the coupon she just hit a button and it accepted them. Total before coupons was $51.98, after coupon $16.48 because I bought several items that didn't have coupons.

I have to say though, even though using the coupons was nice and easy I will probably stick with Target for most of my trips. I've gotten spoiled with the clean store and much better selection. I couldn't find half of what I was looking for in Walmart although I did find some HUGE bottles of Pantene for $5 so used some of the $3 coupons on those.

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All I got from the manager was sry, and I hope that you will continue to shop at Wal Mart. Boy was I as hell !!!!

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yeah thats all i got too when i called the store. i've also written to corporate and nothing has happened. when i was on the phone with the store manager, i told him that the one cashier was a total moron and she had no idea what she was doing as a cashier (it wasnt the first time i had dealt with her. and i surely was NOT the only person who thought she had no skills whatsoever.) but she's still workin there.

i told the manager i was no longer shopping there and he just gave me a "sorry, we hope you change your mind..." blah blah blah! havent been back since!

i went to use a few internet coupons this weekend and the johnson 4.00 off worked but the johnsons buddies for some reason wouldnt scan so the css came over and said well we will take them if they scan but if they dont scan we cant take them. blah blah.i even talked to the said person on the phone to make sure i could use the coupons and it worked last week. but this time it didnt but i was able to be the 3 bar of soap free either way since they scanned my 4.00 off 1 more than they should have

I had a very very rude cashier the other day that told me they do not take them then proceeded to ignore me and treat me like trash when I said - well ma'am they are manufacturers coupons and I have used them here before...she just ignored me and wouldn't acknowledge me. Why oh why did I not have this then!? Thanks OP!!!

In my area WALGREENS and STOP AND SHOP are the best ...that's New England but let me tell you they are so nice.....I got my coupon for the $3.00 deodorant in the mail and for some reason it said void in a very small print...they were so nice...and let it slide ..and took it....Don't argue with Walmart..go elsewhere!!! It's not worth your time! I will not upset myself over a managers thought !!! I will just take my business elsewhere. I happen to find better quality (at the same price) if you just shop at the major chains anyway...that has been the end of many corporations ....Remember when Comp USA was the one and only??

Quote from CrazyCatJade : I had a very very rude cashier the other day that told me they do not take them then proceeded to ignore me and treat me like trash when I said - well ma'am they are manufacturers coupons and I have used them here before...she just ignored me and wouldn't acknowledge me. Why oh why did I not have this then!? Thanks OP!!!

same happend to me... what i did was..returned all the stuff to her... and then went back again after sometime...and used all the internet coupons without any problem...some of them think they are all that......and think cheap of us..b/c we use coupons... Don't feel sorry at all...we save more money than what he/she makes....

By the way, Please eveyone carefuly go through your receipt before you leave wal-mart. Last time when I went shopping...c.s missed $27 dollars worth of my coupons...did I learn after that.. Nope... went today....came home and checked my bill...c.s again missed couple of my coupons... gota go back again later..and Straighten that out... properly will return and buy again (post-it).. This never happends to me when i go to Target.

I do like "window shopping" at Target. There are always long long lines at checkout. I can't remember how times I abandoned my stuff and walked out of Target. There are about 40 checkout counters but less than 10 are usually open. Why have so many checkout counters while they'll only open a few? I do not have check out problem at Walmart, never!

I personally have never had a problem with internet coupons at walmart.

Did have trouble while back they didn't take master card something about they where getting charged a 2% fee, but that has been fixed now used master card there the other day.

I love the self check out at walmart in Kokomo, I notice they don't have them in Carmel... strange.

Quote from mini_roja : same happend to me... what i did was..returned all the stuff to her... and then went back again after sometime...and used all the internet coupons without any problem...some of them think they are all that......and think cheap of us..b/c we use coupons... Don't feel sorry at all...we save more money than what he/she makes.... By the way, Please eveyone carefuly go through your receipt before you leave wal-mart. Last time when I went shopping...c.s missed $27 dollars worth of my coupons...did I learn after that.. Nope... went today....came home and checked my bill...c.s again missed couple of my coupons... gota go back again later..and Straighten that out... properly will return and buy again (post-it).. This never happends to me when i go to Target.

I would asked for mananger. Or told her off, but I am not very nice person I guess.

The getting charged wrong seems to happen a lot at least to me that is. And it's not just walmart. I always check receipt. Hubby knows to hand it straight to me soon as he pays to check it.

I used to shop at Wal-Mart, But with Target opening next to Wal-Mart. Who needs Wal-Mart.I go to Wal-Mart once in a full moon.

Wall Mart is the worst place to shop.

Quote from Loveit9050 : Yesterday I was told at my regular Walmarts that they would not accept my interent coupons because they had no colot in them. My printer had run out of color ink. Really made me mad as the cashier seem to be saying that I was making these up at home. I had no problem with them at Price Chopper though.

they need to becareful what they say... if she outright acuses you of fraud (creating coupons at home), that is harassment. Harassment is grounds for a lawsuit. Talk to a manager, and explain the seriousness of the situation. No CSM likes that thought. better yet...ask that specific cashier to call over a manager for you to talk about what she just said. That usually is an insta-quiet for the cashier. (or get the manager yourself, i am somewhat of a mean person!)

Had another great run at Walmart last night. $51.58 worth of merchandise for $2.58 OOP! No problems on any of my coupons except some Renuzit ones that were printed in English and French and wouldn't scan. The items were only $.94 so I told her not to worry about the coupons. She had me hand her the coupon for each item as she scanned it, said they had to be done at the same time or it wouldn't work. Worried me a little, I figured I'd end up having problems with the printed ones but I didn't. Even the printed $2/1 Recycled Super Sticky Post-It coupon worked and the item was not recycled, not super sticky, and only $.97! I hadn't planned on using any of those coupons since I had 5 $1/1 any post-its flags coupons from the paper but I accidentally grabbed 6 packs of the flags so I tried one of the printed coupons. Also used a couple of $4/1 Johnson's coupons on lotion trials that were $.97 and she deducted the whole $4.

I still hate the selection and dirtiness of Walmart and the fact that when I go, usually around 9pm, they have half the aisles blocked with stock so you can't get to some stuff but it sure beats driving clear across town when I need a quick coupon fix!

Quote from tycam : Also used a couple of $4/1 Johnson's coupons on lotion trials that were $.97 and she deducted the whole $4.

Wow, ya hit the walmart jackpot
Did she have to hand enter the Johnson's or did it scan on it's own?

My wm is so horrendous, I doubt they'll careless about a letter of the policy. Once I was at the self-checkout so I could use my IP cpns, but had to get the cashier for a bogo (the one cpn I had from newspaper), when she saw all the IP's I'd already scanned, she systematically voided every single one of them! So I had her void everything, turned right around w/ my cart & went over to the checkouts at the other side of the store & rescanned everything minus the bogo, ah, good times

Had a bad experience today at Walmart. I don't usually shop there but since the Pampers are on sale I decided to go use my coupons there. Cashier was ok but as soon as the machine beeped because I had used to many coupons it/she called the CSM. After that all went downhill since the CSM, I guess that was her since she seemed unexperienced, called someone else and they scrutinized my coupons to the point they said I was using too many and could only use one of each per purchase=transaction. I told her I had used more than one at other Walmarts and she said "they let you get away with it but we are not". The one person in line went to another register so I told them to then ring me up seperately. The last woman called someone on the walkie and said I could not jump in and out of line to split my items...and I told them there was no one there ( I had decided to go in the morning since I know it gets hectic). Anyway, she said this was their policy which makes no sense but they didn't comprehend what I was telling them so I told them to give me my coupons and I was going to Target down the road where they don't care how many I use. The full cart was left there for them to put back. I then called corporate and told them the story and later today I had the asst manager of the store called me to apologize and she said she was going to dig more into it. I just hope they get some training. I only went because of their advertising of the rollback...and they got me in the door only to leave empty handed due to some untrained personnel. Thanks for letting me vent.