UPDATED: Wal Mart Coupon Policy-Don't Let Them Tell You That They Do Not Take Internet Coupons

Quote from lindy0111 : Hubby works at a Walmart, and I send him in with internet coupons all the time...

since he is working...he may not have problem... b/c it is all depends on the cashier... If they really want, they can let us use the coupon.

I worked as a cashier while I was going to college and it's not as easy to do as everyone seems. Especially when you get customers who look down on you for working there to begin with. That always got to me especially since I probably had more schooling than the people that came through my line.

On the coupons, a lot of times stores get ripped off a lot with people photocopying the coupons so some stores may not take them at all. One bad apple spoils the bunch you know. So when a customer comes in with an internet coupon especially one that's black and white and on flimsy paper of course the cashier doing what they are told to do probably wouldn't take it.

I used to tell customers that next time if it was possible to use a little bit heavier paper and colored ink and they won't have much problems since they look like coupons and the cashier will more likely override them more than they would with a black and white one on regular paper. That is not harrasment at all unless I flatly said You photocopied it. There is a difference between trying to help someone and falsely accusing them of something.

As far as trying to use all the coupons on one order a lot of times the register will reject them because you aren't suppose to use them that way. I used to tell customers I can take them but you have to buy for them seperately. Most people were cool with that some people got all huffy.

Also your attitude decides how a person handles your situation. If a cashier tells a customer hey I don't think I can take this and you get nasty and start yelling at them calling them stupid and YES YOU CAN and all this chances are they aren't going to do it. If you are nice about it chances are they will let you slide on that one.

Also it may help to find out the shift changes at your store. If you catch a cashier who just got on shift they are probably more likely to take your coupons and be nice about it rather than a cashier on the end of their shift who had a bunch of customers tick them off.

As far as the internet I know from experience they don't update them very much when it comes to the policy and they do change especially if the manager got memos to stop doing something and not all stores are the same. One store may have been given permission or told not to take coupons because of shrinkage that came with people ripping them off while others don't. We had an incident and one of our stores couldn't do refunds from stores from different locations stuff like that happens. It's not because they are all dumb and don't know how to do their jobs.

I am just overly nice to cashiers and service workers because I know it's hard. Even when I don't get my way I smile and say that's ok, I understand, thanks anyway and have a good day. They will remember me for being really nice and more likely to cut me a break next time. I always remember the people who were A. extra nice and B. the ones that were jerks. I always went out of my way for the extra nice one and the ones that were the biggest jerks got another treatment. I wouldn't risk getting written up for one of them. Just be a little nicer next time and understand it's not their fault they are just doing what they are told to do.

Excellent post, AJccc4Life.

Quote from joebubby here : Excellent post, AJccc4Life.

i agree,good post.cashiers have it hard sometimes, because they are right there to complain to, but usually they are just following orders.

I used to be an avid Walmart shopper until the gerber deal at Target came so I shopped there more now. But the other day when I went to Target and couldn't use some of my internet manufacturer's coupons, I went to Walmart next to use them. The cashier was nice and took them all even when the register said I got too much he just called a manager to have them approved. They were all legit coupons by the way. I probably would just go to Target for Target coupons and Walmart for the manufacturers.

Quote from Syd : I just go through the self-check out when I want to use internet coupons. No hassle.

Me, too. Never had a problem.

Quote from AJccc4Life : I worked as a cashier while I was going to college and it's not as easy to do as everyone seems. Especially when you get customers who look down on you for working there to begin with. That always got to me especially since I probably had more schooling than the people that came through my line. On the coupons, a lot of times stores get ripped off a lot with people photocopying the coupons so some stores may not take them at all. One bad apple spoils the bunch you know. So when a customer comes in with an internet coupon especially one that's black and white and on flimsy paper of course the cashier doing what they are told to do probably wouldn't take it. I used to tell customers that next time if it was possible to use a little bit heavier paper and colored ink and they won't have much problems since they look like coupons and the cashier will more likely override them more than they would with a black and white one on regular paper. That is not harrasment at all unless I flatly said You photocopied it. There is a difference between trying to help someone and falsely accusing them of something. As far as trying to use all the coupons on one order a lot of times the register will reject them because you aren't suppose to use them that way. I used to tell customers I can take them but you have to buy for them seperately. Most people were cool with that some people got all huffy. Also your attitude decides how a person handles your situation. If a cashier tells a customer hey I don't think I can take this and you get nasty and start yelling at them calling them stupid and YES YOU CAN and all this chances are they aren't going to do it. If you are nice about it chances are they will let you slide on that one. Also it may help to find out the shift changes at your store. If you catch a cashier who just got on shift they are probably more likely to take your coupons and be nice about it rather than a cashier on the end of their shift who had a bunch of customers tick them off. As far as the internet I know from experience they don't update them very much when it comes to the policy and they do change especially if the manager got memos to stop doing something and not all stores are the same. One store may have been given permission or told not to take coupons because of shrinkage that came with people ripping them off while others don't. We had an incident and one of our stores couldn't do refunds from stores from different locations stuff like that happens. It's not because they are all dumb and don't know how to do their jobs. I am just overly nice to cashiers and service workers because I know it's hard. Even when I don't get my way I smile and say that's ok, I understand, thanks anyway and have a good day. They will remember me for being really nice and more likely to cut me a break next time. I always remember the people who were A. extra nice and B. the ones that were jerks. I always went out of my way for the extra nice one and the ones that were the biggest jerks got another treatment. I wouldn't risk getting written up for one of them. Just be a little nicer next time and understand it's not their fault they are just doing what they are told to do.

I'm sure you meant well with your post, but to be honest, I gave up trying to read it. For someone with so much "schooling," you may want to go back and add some punctuation every now and then.

I went to wal mart the other dat with my coupons. Had a walgreens competitor coupon for pepsi's. They say they dont price match with walgreens. I will be calling the 1-800 #

I lost my post! Did it show up?

The cashier changed the value of my coupons at the check out. She would only give me the amount of the post it notes...$1.19. I purchased 15....That is $12.15 that Walmart will receive... ("illegally" as far as I am concerned!) What would you do? She would not listen to me and the manager "is not available!!!" she told me....

Quote from lexusgirl38 : I went to wal mart the other dat with my coupons. Had a walgreens competitor coupon for pepsi's. They say they dont price match with walgreens. I will be calling the 1-800 #

They will pricematch Walgreens AD, but not walgreens coupons.

i only had to pay 4 dollars for 5 bags of dog and cat food with coupons and kroger tried to make me owe 15 dollars since 3 was for tax. thats like 7 dollars but i also got a 12pk of pop ans something else. i stayed there for like 20 min and went to my truck them had the manager come to the parking lot . i was so mad but oh well i got 4 purina one a 1 lassie for 7 dollars with tax added

Thanks! I printed this to keep in my purse. I went to Walmart a few weeks ago and the cashier refused to accept my coupons and even kept them.

Quote from iamluvable : The cashier changed the value of my coupons at the check out. She would only give me the amount of the post it notes...$1.19. I purchased 15....That is $12.15 that Walmart will receive... ("illegally" as far as I am concerned!) What would you do? She would not listen to me and the manager "is not available!!!" she told me....

If you were unhappy with the transaction, you shouldn't have completed the purchase.
In actuality, you are not entitled to the overage, nor is the store.
They are well within rights to adjust the coupon value. They should write the adjusted amount on the coupon. You could mention that (or write the amount on the coupon yourself).

What would I do? I would allow them to adjust the price and not worry about it.
I don't worry about it when they give Me the overage (I bet you don't either), so why bother worrying about it when they adjust the coupon amount.

moral of the story.... don't sweat the small stuff. Just consider the 'overage' they're going to get this time, make up pay for some of the overages you got in the past. The post-its were still free.