Forum Thread

RESOLVED Facebook Redirect Error

burninator 15,554 563 March 3, 2013 at 01:56 PM
I'm having a strange problem with my home network. I'm on a WRT54GS running DD-WRT. The network is fast, and I have a good connection. I can access the web just fine, with the exception of Facebook.

Firefox and IE won't connect to the site at all, and Chrome gives me an Error 310 (too many redirects).

This webpage has a redirect loop
The webpage at http://www.facebook.com/help/cont...168.202.55 has resulted in too many redirects. Clearing your cookies for this site or allowing third-party cookies may fix the problem. If not, it is possibly a server configuration issue and not a problem with your computer.

I can access the site if I bypass the router and connect directly to the modem, but that's not much help, obviously. Can anyone help me with this?

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#2
Quote from burninator View Post :
I'm having a strange problem with my home network. I'm on a WRT54GS running DD-WRT. The network is fast, and I have a good connection. I can access the web just fine, with the exception of Facebook.

Firefox and IE won't connect to the site at all, and Chrome gives me an Error 310 (too many redirects).

This webpage has a redirect loop
The webpage at http://www.facebook.com/help/cont...168.202.55 has resulted in too many redirects. Clearing your cookies for this site or allowing third-party cookies may fix the problem. If not, it is possibly a server configuration issue and not a problem with your computer.

I can access the site if I bypass the router and connect directly to the modem, but that's not much help, obviously. Can anyone help me with this?
If I go to the link it gives me:
"You are trying to access Facebook from an IP (Internet Protocol) address that's associated with a misconfigured ISP (Internet Service Provider) or abusive behavior. If you think this is an error, please tell us more."

Something tells me someone with that IP had a badly infected network.

By connecting your pc directly to the modem i am guessing you got a different IP thus it let you connect.
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#3
Quote from burninator View Post :
I'm having a strange problem with my home network. I'm on a WRT54GS running DD-WRT. The network is fast, and I have a good connection. I can access the web just fine, with the exception of Facebook.

Firefox and IE won't connect to the site at all, and Chrome gives me an Error 310 (too many redirects).

This webpage has a redirect loop
The webpage at http://www.facebook.com/help/cont...168.202.55 has resulted in too many redirects. Clearing your cookies for this site or allowing third-party cookies may fix the problem. If not, it is possibly a server configuration issue and not a problem with your computer.

I can access the site if I bypass the router and connect directly to the modem, but that's not much help, obviously. Can anyone help me with this?
Router re-boot?
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#4
Quote from boltman2007 View Post :
Router re-boot?
Several times, yeah.

Quote from mrbobhcrhs View Post :
If I go to the link it gives me:
"You are trying to access Facebook from an IP (Internet Protocol) address that's associated with a misconfigured ISP (Internet Service Provider) or abusive behavior. If you think this is an error, please tell us more."

Something tells me someone with that IP had a badly infected network.

By connecting your pc directly to the modem i am guessing you got a different IP thus it let you connect.
So is this an issue that can be resolved by Charter CS, you think?
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Last edited by burninator March 3, 2013 at 04:34 PM
I deal in facts. I deal in science.
#5
Quote from burninator View Post :
Several times, yeah.


So is this an issue that can be resolved by Charter CS, you think?
If you unplug the router over night charter should release the IP and issue you a new one. Also are you sure that your systems are not the ones that are infected?
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#6
Quote from mrbobhcrhs View Post :
If you unplug the router over night charter should release the IP and issue you a new one. Also are you sure that your systems are not the ones that are infected?
I haven't found anything. Checked my processes, and there's nothing out of the ordinary running. Avast gives me no red flags.

And do you mean unplug the router, or unplug the cable modem?
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#7
Quote from mrbobhcrhs View Post :
If you unplug the router over night charter should release the IP and issue you a new one. Also are you sure that your systems are not the ones that are infected?
Additionally, if I can bypass the router and access facebook directly through the modem, can it possibly be a problem with my modem's configuration or my IP address?
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#8
Quote from burninator View Post :
Additionally, if I can bypass the router and access facebook directly through the modem, can it possibly be a problem with my modem's configuration or my IP address?
Try using MAC clone feature in the router

And

ipconfig /flushdns on the client
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#9
Quote from burninator View Post :
Additionally, if I can bypass the router and access facebook directly through the modem, can it possibly be a problem with my modem's configuration or my IP address?
Its the IP assigned to your router. As boltman2007 said if you clone your computers mac your ISP will give you the IP it gives your computer when you plug it directly in to the modem.
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#10
Quote from mrbobhcrhs View Post :
Its the IP assigned to your router. As boltman2007 said if you clone your computers mac your ISP will give you the IP it gives your computer when you plug it directly in to the modem.
New development. I'm no longer able to access the site by connecting directly to the modem.

Quote from boltman2007 View Post :
Try using MAC clone feature in the router

And

ipconfig /flushdns on the client
I am using MAC clone. CMD isn't allowing /flushdns (requires elevation?)
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Last edited by burninator March 3, 2013 at 06:58 PM
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#11
1. Are you banned from Facebook for some reason?

2. Check your HOSTS file for entries.

3. Set DNS to 8.8.8.8 (Google's public dns)

Also try to access Facebook via its common IP

173.252.110.27
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Last edited by boltman2007 March 3, 2013 at 07:05 PM
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#12
Quote from boltman2007 View Post :
1. Are you banned from Facebook for some reason?

2. Check your HOSTS file for entries.

3. Set DNS to 8.8.8.8 (Google's public dns)

Also try to access Facebook via its common IP

173.252.110.27
Dontknow I've been able to access it from other locations.

Set DNS to 8.8.8.8 a couple of days ago without any luck.

Also just completed DNS flush, but no dice.

Not entirely sure how to try the HOST files.

Redirect loop when going directly to that IP.
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#13
Quote from burninator View Post :
Dontknow I've been able to access it from other locations.

Set DNS to 8.8.8.8 a couple of days ago without any luck.

Also just completed DNS flush, but no dice.

Not entirely sure how to try the HOST files.

Redirect loop when going directly to that IP.

HOSTS use notepad...

C:\WINDOWS\SYSTEM32\DRIVERS\ETC

Look for any entries.


This is what it should look like....

# Copyright (c) 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine (host) name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

127.0.0.1 localhost


NOTHING ELSE.
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#14
Quote from boltman2007 View Post :
HOSTS use notepad...

C:\WINDOWS\SYSTEM32\DRIVERS\ETC

Look for any entries.


This is what it should look like....

# Copyright (c) 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine (host) name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

127.0.0.1 localhost
Looks exactly like that. Nothing more.
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Last edited by burninator March 3, 2013 at 07:24 PM
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#15
Try a different browser

Also clear cookies
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