What 'guys' are you talking about? Go to the Seagate site and do a warranty return there.
Unless you bought it from some guy on the street you should have the remainder of your warranty intact.
"Guys" means "Seagate's customer service"! And yes, I did "a warranty return" through Seagate as my final decision! This is just my case that I feel need to share!
Again, "buy" or "not-buy" or "where to buy" are your decision not mine!
WARNING! I have had 2 Seagate drives - a 2TB internal and a 3TB internal - one 2 years old and one less than 6 months old - critically fail on me in the last 6 weeks. Seagate is a crap brand that nobody should buy if they want to keep their data. Go with Fantom or Western Digital - hell, ANYONE but Seagate! I'll never buy another of their products again!
Seriously, how is that in any way going to speak to the quality of millions of drives out there? 2 failed. within 6 weeks of each other. Sounds more like maybe the case you had them in was running to hot or had a power spike.
I'm having good luck myself with both WD and Seagate. Still using my 12 year old dell desktop with 2x seagates that are 8 & 10 years old. Anecdotal evidence is meaningless when it comes to hard drives, unless you bought 1,000 random identical drives from the same manufacturer from various times in their production life, and tested them in a lab under controlled conditions, your personal experiences with any given brand of drive are just that... your personal experiences. You're always going to have the people who had a drive go bad be the ones who post.... the people who buy that same drive and use it for 10 years with no problem are the ones who will almost never post a comment about the quality.
Finally comparing the bare drives in a seagate external to upper-level internal bare drives from WD is ridiculous, those internal WD drives probably cost you double what this seagate external would have cost.
You want long-term reliability and peace of mind? Get two different brands of drives and mirror the data. That way if one drive manufacturer WAS having quality control issues when that drive was manufactured, both drives won't go out at the same time.
by the way, I'm using 2x Toshiba externals, 3x seagate externals, and 2x WD externals right now, all over 1 year old, and ALL running smoothly. Similar variety of internal drives in the 4 computers in our family are likewise experiencing good long-term reliability. Unless you're seeing reviews that point to a bad batch of drives or a design flaw, I'd ignore most of the !negative reviews of seagate or WD drives!
You can get further with a kind word and a gun than you can with just a kind word.
have: at least 6 inserts every week, willing to trade away any & all pet food Q's. If you've got something I need/want, ask and I may have something you need.
I found this on Amazon Reviews. This was for the 3 TB Seagate Backup Plus drive
This reply is from Seagate Support. We noticed your review and wanted to comment on your experience with your Backup Plus Desktop drive. The specifications for the Barracuda drive within the Backup Plus call for 0-60C as the Ambient temperature range (or surrounding air temperature). Actual drive case temperature should not exceed 69°C (156°F) within the operating ambient conditions. SMART is reading the internal drive temperature, not the ambient temperature.
If you have concerns whether your drive is exceeding the SMART values for the drive, please run our drive diagnostics located within Dashboard software under Home>Manage>Drive Test.
If the above troubleshooting does not help or you have any remaining questions, we would be happy to help further. Please use the link below to speak with a support representative directly:
I also checked with Chase Amazon Visa warranty support, and drives purchased with the card get an a third year of warranty coverage.
I'm looking to get a price match in-store so I can use my gift card.... Should I be able to price match in-store to an online amazon price?
I am pretty sure they will do it, though their price match policy does state that they only PM B&M stores and Staples.com
Which competitors will Staples price match?
Staples retail stores will price match prices at brick-n-mortar retail stores and at Staples.com.
Staples.com will price match prices at select competitors' websites and Staples' retail stores. These select competitors are: Amazon, Best Buy, Costco, Dell, Hewlett Packard, Office Depot, Office Max, Quill, Medical Arts Press, Reliable, Sam's Club, Wal-Mart, WB Mason, and Xerox. Items must be sold and shipped by one of these competitors.
Last edited by GiGo101010; 03-19-2013 at 10:40 AM..
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