Totally forgot about this and just got this email today!
Dear I Love My BB user,
Thank you for participating in the BB Cream Loyalty rewards program!
We understand that many prizes have not yet been received and we wanted to provide a brief update. Unfortunately there was a delay in the production of many prizes due to the overwhelming response to this exciting program. We are working quickly to rectify the issue. Based upon the many comments received via Facebook, please let us assure you that we have your information and prizing requests and are working hard to fulfill these outstanding items.
We should note that rewards are sent individually. If you have received one item but redeemed additional items, those items will be sent as quickly as possible. Additionally, you will receive a follow-up e-mail to inform you that your reward is on its way! As an additional thank you, please access the following link to receive a $1.50 coupon off of any Garnier Shampoo or Conditioner!
We are in the process of fulfilling the prizing orders. You will receive an e-mail when your reward has shipped and we aim to have all prizes distributed and received by the second week of September. You will receive a notification when your reward ships.
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