Unfortunately, the promotion is determined by our marketing department and we are unable to change the items. We are unable to honor the promotion for you.
I was in the same boat as you. Here is the transcript of a chat I had with one of their online reps:
Rep: Thank you for holding. After checking, I show the promotion is from 3/27 so we cannot honor it. Please kindly note that our price including all promotions are managed in real time and we do not offer any sort of price protection. However, since you are our valued customer, I would like to offer you a $20 Newegg gift card as a one-time exception. The gift card will expire 90 days from the card issuing date. Could you please let me know if it is acceptable? Me: Can't it simply just be a credit back to my purchase? It would be much simpler than for me because otherwise, I could just purchase the item at its current promotion price, and return the current 119.99 item that I'll be receiving tomorrow. Rep: The credit would be ok. I have issued you a $20 credit as a one-time exception. Please allow 3-5 business days for the funds to appear on your original payment method account. Rep: Is there anything else I can help you with today?
Hopefully this helps
Edit: Just realized the item is no longer offered at the promotion price. I guess timing truly is everything. Hopefully this helps for future references xD.
Last edited by shawnsd2916; 03-30-2013 at 04:21 AM..
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