"We are so sorry our website crashed!
The great news is, our 24-hour 50% off celebration has not yet begun! thebalm.com didn’t expect such a huge influx of orders and we underestimated the number of our dedicated fans while overestimating the capacity of our server. We’re currently upgrading our server and are told that once it’s functional we’ll be able to accommodate everyone. We are expecting this to be within the next few days and we will announce our launch here, on Facebook. Any orders placed today that received a confirmation email will be honored. If you have any questions please email us at firstname.lastname@example.org!
Thanks again for your patience and understanding."
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