Okay guys. I was just able to add all of the items from my original purchase to my cart and this time it applied the 20% off, even to sale items. I couldn't cancel my previous order because it was too far along in the process, so I called them and they went through my items and made sure they were all in the Green and Natural department and then they refunded the 20%.
So, try making your purchase now using the 20% off link. If your 20% off drops out of the cart, just double-check and make sure your entire order is from the green and natural department. Then place the order and immediately call them and tell them to verify your list of items and ask them why the 20% off dropped out. They should adjust it for you... or you can just cancel the order if they refuse. It'll take a 1-2 minutes but it is worth it!
Their number is 1-800-DRUGSTORE (1-800-378-4786). In this circumstance, it is okay to call because it is 100% within their offer terms, it is just their website that seems to be acting wonky. You are placing a legit order and not trying to scam or anything.
Thanks for the reply, I think my the problem was that they removed the stacking of the 20% and the tote bag. It worked for me when I went with the 20ff by itself
These seem like a great deal at 36 protein bars for $28 which makes it less than a dollar a bar
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