Make sure you wait a few hours before trying to use the money to buy something. I made that mistake once a while back.
For some reason after you register the card on up2u, it takes a few hours for them to actually load the card. I didn't know that and tried to buy stuff right away and of course all were declined then I checked back on up2u and the balance was $0 (had not been loaded yet)..had to wait like 7 days because the card was now "locked".
The next time I won after that I checked the balance right away and it was $0..Waited a few hours checked again and they finally loaded it and was good to go.
Moral of the story- Always check your balance on the card after you register it and before you try to make a purchase to make sure it has been loaded.
Well I won $50 today, never had any issues before redeeming I always wait a while to get the ecode then the site was down for a while today when it came back up I went to get my ecode and it said it was expired so I went ahead and emailed up2U I included screen shots too so hopefully they get it fixed soon.
I won 50$the other day says expired and never showed up on the rewards site. this will be three business days with no reply. you'd think a company like camel would get a site to reply. i'm not giving up tho wins are hard to come by.really you should not offer prizes/contests there are many hoops to jump through and sites not working!!
up2U has been nothing but a screw up, takes them months to fix stupid little things. First it was converting to Canadian currency, now everything is expired. Never seen such a screwed up outfit in my life. I hope the FTC shuts them down (after everyone gets their money of course). My complaint has been filed, hope you all are doing the same.
If you're having problems, it was suggested on the Camel community forum by a member earlier today to call the number at the bottom of the Camel page. Member said they'd won today and gotten the expired code; called up and the problem was remedied immediately. If I were you, I'd give it a try!
i won the $50, clicked on register now to create my account - filled out all the forms, accepted the terms, but then it just keeps kicking me back to the initial screen, its not creating my virtual code. anyone else have this issue?
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