Just $50? Didn't you need to purchase $300 worth of gift cards to get a $350 discount?
The deal requires a purchase of a 300 gift card in order to receive a free $50 promo card. Both can be used on one order, either through the phone or through chat. (Online methods only allow you to use one gift card.)
Anyway, I called in asking them if I could re-purchase my laptop with this new promotion in mind, and they decided to just issue me a $50 refund instead, saving me the hassle. I thought this was very kind and surprising, though the rep I spoke with did seem ever so slightly annoyed at my initial request, given that he has probably handled similar calls from folks like us who ordered before this promo started.
Again: YMMV. (My laptop had already shipped when I made this request, which probably means I just lucked out here...but who knows.)
Last edited by SimplyShane; 04-29-2013 at 01:53 PM..
thanks, seems crazy to me they would prefer someone returns/rebuys or returns instead of letting one pay the way they would like...
Did you get my PM?
I sent two, but none are showing in my history. If not, here's what I sent ya, which is pretty harmless as public knowledge. :-P
1. I called the 1-800 number and hit "0" a bunch of times, which allowed me to reach the operator.
2. I explained my situation to him, and he transferred me to what I believe was the customer care dept.
3. I re-explained my problem and, after a brief hold, was issued a $50 credit.
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