During the last Vault giveaway of the 15 dollar free stuff, i used a card I never use for anything else because I was skeptical, since all of the Rakuten issues. Well about a week ago, it was fraudulently charged 1009.11 at a 7-11 (they must have been trying to buy the entire snack aisle). Chase fraud caught it and sent a new card. This card was never used on anything else in over a year and a half, and it never leaves the house.
I'm way late to the party but I can report a definite rakuten fraud charge from around May 2013. I don't even want to log in to my account there to get the exact date info. But anyway, I had purchased a Microsoft wireless keyboard/mouse FP deal from rakuten and approximately 1-2 weeks later I got a call from Chase Bank.
Apparently someone called in to Chase saying they were me with "all my private information" and tried to get them to change over the phone number associated with my account, so they could basically have complete control of my Chase account. Chase said no, and called me to make sure that it indeed was not me who had just called in. I said of course not. And then they proceeded to tell me there was a $900+ charge on my account for somewhere stupid I would never shop like Forever 21. So I went through the usual deal of getting the card # closed out, a new one sent, the charge removed etc. It was little scary just because someone actually called in and had all that info, but the clean up was relatively painless and I haven't had any problems since.
At the time of course, I didn't think anything about my random small rakuten purchase (the only thing I've bought from there since they used to be buy.com). But a month or two later in another SD thread someone referenced Rakuten and people's CC numbers being stolen, and I was like "aha" that's what it was!
Didn't realize this thread was out here, so like I said I'm way late to the party, but thought I'd share.
Wow, I didn't exactly read this entire thread but.. are we in any danger if we used masterpass with rakuten? Just bought something last night using masterpass.
I bought an item with the masterpass discount but just to be on the safe side I used BOA virtual number which I can set the spending limit. This way it doesn't matter if they have the card info, they can't charge anymore than the limit i set. You can't be too careful now and days.
After reading this I'm a little bit scared now cause I just bought something that's kind of expensive on the 30th on nov I used a credit card so I'm hoping I won't get fraud
By the way since I'm really new to this site this is my first purchased from this site..
Can somebody tell me more about the seller rating is it important like amazon ? Because before I buy something from a seller I always tend to see the rating first.
Last thing is,when it comes to frauding credit card,is it rakuten.com that frauds it,or is it the seller?
Can somebody please help me out!!
Placed an order Nov 30 using MasterPass. I signed up for MasterPass just to use on Rakuten as did not want to risk entering my CC information. I have not used my MasterPass on anything else other than Rakuten. Today Dec 3rd I got an email saying my MasterPass password has been changed. I quickly called MasterPass and told them to delete my whole account. I used a very strong string full of characters, numbers and letters for password. So for sure that means it is an inside job whoever that got my information from Rakuten.
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