Paid by Credit/Debit Card or Bill Me Later(R).
Your account was not charged because we weren't able to complete payment processing. However, credit/debit card issuers generally place authorization holds that reduce the available balance in your account. Any authorization hold placed on your account will automatically expire in accordance with the card issuer's policy. Please contact your financial institution for more information.
Paid by All Other Methods
A refund will be issued to your original method of payment and the funds should be available within 10 business days.
If you have any further questions, please visit http://help.walmart.com/ or call us at 1-800-966-6546 and let us know how we can help.
Your Walmart.com Customer Service Team http://www.walmart.com
So I called the number and the woman said she could not understand why it was canceled and asked for my personal info again along with a phone number, which I provided. She said that now I am verified and someone would contact me within 24-48 hours. It has now been about 30 hours and counting.
They obviously are completely out of their league in online order processing. Can you say INEPT?.
Pay a dollar more and buy elsewhere. It is not worth the grief!
Last edited by Happy_Camper; 09-11-2014 at 10:44 PM..
Reason: forgot to include cancellation statement
Has anybody found workaround/?I m also facing same problem. I tried paypal, guess account , different credit card but nothing works. Every order is getting cancellation email.
They give me the same issue no matter what. I did try making an order the other day with a pure gift card and they kept cancelling it. I finally made the order and made it so I had to have my credit card charged a few bucks along with the gift cards and it finally went through when I did that. I don't know what the hell their deal is with their site. It is like they don't want our money.
The ultimate solution to get around all unexpected cancellations is to
CHANGE PAYMENT METHOD TO "CASH" when you check out and GO TO WALMART IN PERSON TO MAKE PAYMENT.
Cash does not mean you can only pay buy cash. You can pay at any walmart store by cash, debit, credit cards or gift card just like how you normally pay when you go shopping.
My story might be different from others. I opened two accounts and used guest check out many times using the same credit card in recent two months. All these orders end up returning too many stuffs (80%,10-20 items, $3000, ) for refund. One day I suddenly found my credit card can't get through the checkout in physical warmart store. A couple of days later I kept getting cancellations on website orders. Either due to security protection (multiple accounts on the same credit card might be suspicious), or walmart flagged my accounts as "non-profitable" for too many returns. Then I had to check out as a guest and used paypal to pay. The paypal payment did get through and I eventually picked up my order at walmart. However life is not that easy. From last weekend, even paypal payments began to get canceled. I tried many methods: Delete previous email and create new email associated with paypal; delete all previous phone numbers, change the pick up person, change primary address, change IP address, change web browser, delete cookies --- none of them worked. I 've noticed the initial verified billing address and registered name in paypal CAN'T be deleted. Even you don't choose to ship to your home and want store pick-up, it's very likely paypal will still transfer your verified address to the merchant --- you won't see this on your computer screen but I highly suspect paypal really do so in the background. So walmart still can trace back to me, get me screwed.
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