I lost patience so I called my points they transferred me to loyalty innovation and searched by last name it's a headache they have been putting me on hold for 2 weeks absolute worst experience I am about to go off on them tomorrow it's either refund or they tell me where is the membership.
Did you happen to have a phone number or contact info? Can't seem to find it on their website.
At the end of your 12 months membership, if you have a costco AMEX card, they will extend and charge your card for 1 year automatically. So how do you manage to get the extra month essentially? And then how to pay with the certificate bought here rather than letting them charge your AMEX card?
Give customer service the certificates before the renewal happens.
If I buy 2 certs for executive membership, and I cancel before the year is up, do I get back the $110 back? I'm doing this because I hardly shop at costco, but sometimes I need to buy their stuff (so about 3-4 times per year).
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