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From CAG "Best Buy Trade-in 3.0: So long! New thread started.":
Is there a limit to how many games I can trade in?
Officially, Best Buy only accepts 3 copies of a game, per system (i.e. you could trade in 3 copies of a game for Xbox, 3 copies for PS3 and 3 for Wii). This is for sure the online policy, but it varies in stores. Some people have reported being banned for trading in more than 3 copies of games, others have done so frequently without issue. Obviously it is YMMV, but do so at your own risk.
Lately some people have been told the policy is 1 game per system (i.e. you could trade in 1 copy of a game for Xbox, 1 for PS3 and 1 for Wii), and have been actively turned down when trading in more than one copy. Whether this is actually something they are banning for or if it is just what employees are being told to follow to limit multiples is unknown. Trade multiples at your own risk.
Can I trade game disc only, or do I need the case and manuals, too?
Best Buy accepts disc only games (for the same value as complete games). The trade in will take longer though as the employee will have to look up the games individually. Yes, this also applies to DS, 3DS, PSP, etc. If you have the manual and artwork you should trade it in though anyway to improve the quality of the selection for people who may want to buy the game in the future (you can't know if the game will be complete when you buy online for example).
Can I trade in games that say "Not for Resale" on the back?
Yes, since the only thing that matters is the disc. Some employees will fight this though, and in that case, just trade the game in as disc-only. Employees have gotten much better about knowing this policy though.
When I do a in-store trade, I am asked: to be fingerprinted, to have my photo taken, how much I weigh, etc. What's the deal?
Pawn shop laws regulating trade-ins and resale of used goods varies from state to state or even city to city. It is not Best Buy's rule, and varies from store to store depending on where you live. At a minimum you'll need a (United States) state issued ID or passport.
I went to a store to do a trade-in and they asked for a Best Buy receipt. WTF?
Some stores are required to have receipts to accept trade-ins, again this is due to local Pawn shop laws and could vary from city to city. You can always check if the store(s) near you require a receipt on Best Buy's trade-in site.
Can I trade sealed games?
Yes. You must present your receipt for the sealed games you are trading in. It is ok if the purchase was made from another store. You do run the risk of drawing extra attention to yourself as trading in sealed products is often a sign of theft. Do not be surprised if this is questioned by an employee, or you are asked to leave, open the items and return. You might even be flat out denied by the employee or manager despite the official rule.
Last edited by dawpa2000; 07-10-2013 at 10:23 AM..
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