Dishwasher Leak - Ruined floors, Some Cabinets - Insurance Question
During the next few weeks, it was made apparent by an absence of communication that 'the major chain' doesn't care about righting their wrong. They pretty much said you guys will deal with the insurance company, and the company 'the major chain' hired to install it.
The floor is completely damaged, that will be paid for. Part of the cabinets are damaged from water and mold, and in effect, the counter tops will be damaged when they have to pull out the cabinets around where the dishwasher was. The latest news of this saga is that 'the major chain's' insurance company will only pay to have either the damaged cabinets near the ground fixed or replaced. These cabinets are 50 years old and real wood. Whether they are replaced or repaired, they will no longer match the rest of the cabinets in the kitchen (on the wall and opposite where the dishwasher was).
Likewise, it sounds like when they give us an estimate for the new counters, they may say they were worth $1000, but since they are 50 years old, we are only going to give you $200. And there is an adjacent bathroom from the kitchen with the same cabinets and counters as the kitchen, that will now no longer match. So before 'the major chain' installed the dishwasher, we had a nice matching kitchen, and now the condition of the kitchen might be worse, since the money from the counters won't be able to buy as nice a counters, and since the cabinets may not be matching.
Does this sound right? Not from a moral point of view, but from how these things are actually handled.