For someone who is really computer stupid, how do I get rid of a recurring fake security alert. My AV never finds anything, but every week or so I get this pop-up alert that says a threat has been detected, and I need to click on this cleaner tool to remove it. It locks me into an endless loop of button clicking, because I know better than to authorize a clean-up by the tool that is infecting my comp. So I end up re-booting, and it works fine. But it must be lurking somewhere, because the exact same warning cycle repeats as I have described.
Could someone with better knowledge please help me find a way out of this endless hell? Will one of these free tools address this problem? Thanks to anyone who may try to help.
There are some malwares that disguise themselves as anti-malware scanners, thus tricking users to click their buttons, which actually becomes the trigger to infect your system. Most of the time, they open within the browser. In this case, instead of rebooting your machine, just go into the task manager --> process --> and kill IExplorer.exe and then run malwarebytes in safe mode.
... the amount of users I have to deal with everyday at work...
1. Chameleon standalone will install malwarebytes if the install is blocked from malware and Mbam is not installed on machine. Chameleon functions similiar to RKILL except it will auto launch a quick scan after it kills processes.
2. Malwarebytes is not a standalone AV. It is designed to run alongside a AV of your choice. For example it will not deal with File infector TRUE viruses.
3. Malwarebytes should be run in normal mode if at at all possible. With the way the engine is designed stuff may be missed in safe mode. This is the reason we came out with Chameleon to get it running in normal mode. If you have no choice but to run in safe mode then a Full scan is advisable in safe mode.
Last edited by shadowwar; 08-06-2013 at 08:38 AM..
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