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Reset BIOS password for HP Elitebook 6930p

boboli 1,304 1,389 September 10, 2013 at 03:54 PM More HP Deals
A friend of mine purchased a recycled/used laptop on Ebay (legit) and wanted me to help him setup a clean install of Win7 which I did. I noticed however, that in attempting to go into the BIOS, it is password locked and I've tried the remove cmos battery, and everything in this forum [hp.com] to no avail. Is there any other way to reset the BIOS password in this (old) thing?

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Joined Oct 2012
Around the Sun in 365days
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#2
You need to know about SpareKey - http://h20621.www2.hp.com/video-g...30/r/video

If you can't get it from the seller or HP then you will need a new motherboard. You can also try Hiren's boot cd but I have never tried it - http://www.hirensbootcd.org/download/

Good luck.
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Joined Jun 2005
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#3
this may do it

DESCRIPTION:
If the BIOS administrator password is not set, and HP ProtectTools security is enabled in Security Manager, then you may not be able to enter the Computer Setup utility at startup as a BIOS administrator. You will only be allowed to enter the setup as a ProtectTools user with limited access.

SCOPE:
The specific notebook PCs affected by this issue are listed in the Hardware Platforms Affected section at the bottom of this advisory.

RESOLUTION:
To resolve this issue, create a BIOS administrator password and delete previous ProtectTools user logs by following this procedure:

1. Download and install the latest SSM utility (HP System Software ManagerVERSION: 2.10 Rev.A SP42536 [ftp]

2. Navigate to c:\Program Files\Hewlett Packard\SSM .

3. Access biosconfigutility.exe to reset the BIOS administrator password.
a. From a command prompt, navigate to the SSM folder.
b. Type biosconfigutility.exe to start the utility. A list of commands displays.
c. Type /newsetuppassword:"password" to create a new BIOS administrator password.
d. Close the command window.

4. Restart the notebook PC and press F10 at startup.

5. Log in using the new BIOS administrator password.

6. Choose User Management and delete any previous ProtectTools users.

7. Save the new settings and exit startup.
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Joined Nov 2007
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#4
Thanks for replies, but I tried both already before posting here. I haven't played with Hirens in quite a while, but the new 15.2 only seems to be able to unlock windows passwords and nothing bios related.

The SSM came back with 'original password not provided so can not change'
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#5
sounds like calling HP is the only answer

I have a brick IBM that has the same issue
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#6
Maybe obvious, but has your friend tried to contact the seller for it ?
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Joined Nov 2007
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#7
Quote from repitall View Post :
Maybe obvious, but has your friend tried to contact the seller for it ?
Yeah - I had him show me the Ebay listing, and it's some company that sells recycled/old stuff - and the listing had 'BIOS LOCKED' in it
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#8
Quote from boboli View Post :
Yeah - I had him show me the Ebay listing, and it's some company that sells recycled/old stuff - and the listing had 'BIOS LOCKED' in it
Well, at least he knew it. Is there anything that you need to change in Bios that is gonna matter if everything installs OK.
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#9
This is the way I reset the bios password on an HP DV9xxx laptop not long ago -- you can give it a try and it won't hurt anything if it doesn't work: YOu might have to remove different covers to get to and remove the motherboard battery.

1. Turn the Pavilion dv9000 off via the operating system's "Shut Down" command. Disconnect all cables and turn the computer upside-down.
2. Remove the battery. Unscrew the two Phillips-head screws from the front side of the rectangular panel in the center of the Pavilion dv9000, and lift the panel away from the computer. In the front-left corner of the cavity under the panel is a round metal battery with a white plastic plug connecting it to the battery terminal on the motherboard.
3. Unplug the motherboard battery from the terminal.
4. Turn the laptop back over, open the screen, plug in the power or charging cable.
5. Press the power button and boot up the laptop. Let it get all the way into Windows and let it sit there for a couple of minutes.
6. Shut the system down properly, clicking on start and then on shut down.
7. Close the screen and unplug the charging cable.
8. Turn the laptop back over and plug back in the motherboard battery to its terminal.
9. Reinstall the cover over the memory.
10. Reinstall the battery.
11. Turn the machine back over and plug in the charging cord. Open the screen and power up the laptop.
12. Once booted all the way up, reset the date and time – as it will show to be sometime in 2006 or several years ago when you look at the clock at the lower left of the screen.
13. Restart once again and press F10 to get into setup at the splash screen. You ‘should’ be taken right into setup without being prompted for a bios password.
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