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FreedomPop Freedom Hub Burst Home Broadband Device and Service (Refurbished) - $49.99 + FS - EXPIRED

Fainthearted 54 October 7, 2013 at 12:05 PM in Internet & Websites (4)
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Groupon [groupon.com] is offering FreedomPop's Freedom Hub Burst Home Broadband Device (Manufacturer Refurbished) and Service for $49.99 + Free Shipping. Regular price is $99.99. Limited time and quantity! Expires 10/10/2013 10 pm PST.

You get 1 gb internet (1.5 Mbps) free every month. (Opt: High Speed Internet - 12 Mbps)
No inactivity fee.
WiMAX coverage dependent (Thanks Jon)
Just some of the few replies from Freedompop:
"We give more data for the Hub device because it is geared primarily for home use where users do not have the option of free WiFi and will likely be using a desktop or laptop computer."
"You can absolutely sign up for more than one device, but you will need a separate email to create individual accounts for the devices."
"We did decide to change our policy in direct response to customer feedback. We're not sure if you've visited our blog but we did start a campaign to update some of our practices and policies in June. We also became activate on slickdeals around the same time which is about 5 months ago to provide the best and most accurate information that we could to users and people who were interested. So far, we think its been a great experience for us and for users. I don't think any other companies or brands are really looking at this community for feedback or dealing any customer service issues here either. It's really something completely new and we hope that other merchants might try to take the time in the future. http://blog.freedompop.com/we-are-listening/"
"We really hope to be able to offer larger plans that are affordable and will support users with larger data needs in the future. Right now we're not a large enough company, but we're growing and getting into the smartphone business, so we hope that one day soon, we'll be a big enough player to get you that bigger home plan. Thanks for thumbing it up anyways! "

*Please tell me if there's anything I am missing in my post. I'm still new at this. Thanks!*

135 Comments

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#31
Quote from FreedomPop View Post :
Sprint won't be phasing out WiMAX until 2015, which gives us plenty of time to figure out a good way to get you transitioned from WiMAX to LTE. If you're with FreedomPop, we won't just leave you out in the cold.
I appreciate for your reply. What I was wondering was can I still use my Hub for LTE or will I have to buy a new device? Thank you.
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#32
Quote from afawcett View Post :
I'll get excited when they have free service in San Diego
Also in San Diego and I too will get excited. It says there is 3G service available... I'm tempted to purchase this and hardwire it into my car for mobile wifi.

For now, I guess I'll keep using my free 500MB of tethering with T-Mobile LTE.
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#33
Quote from murphworld View Post :
Also in San Diego and I too will get excited. It says there is 3G service available... I'm tempted to purchase this and hardwire it into my car for mobile wifi.

For now, I guess I'll keep using my free 500MB of tethering with T-Mobile LTE.
That would definitely be nice to have down there. I've been down there a few times driving through and it would have been nice to use for traffic, etc. Although, when I need a fallback, I usually just end up tethering 3g off my phone (Pageplus) haha. I should consider one of the 4g/3g FP devices, except I don't want to pay for 3g (I guess getting the FP phone could offset that though Smilie)
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#34
Quote from bjoyful View Post :
I appreciate for your reply. What I was wondering was can I still use my Hub for LTE or will I have to buy a new device? Thank you.


Update* sorry for the confusion. The Hub's isn't a 4G/3G device and is not LTE capable. It's only 4G WiMAX capable
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#35
So there is no 4G coverage in my area but 3G is available. If I get this is there any optional plan that is free each month?
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#36
Quote from SB1 View Post :
So there is no 4G coverage in my area but 3G is available. If I get this is there any optional plan that is free each month?
Unfortunately, there isn't a free 3G option. The lowest option is 4G/3G Pro 500MBs for $3.99/mo.

Updated: This would only apply to our 4G/3G devices. The Hub though is 4G WiMAX capable only and there is a 1GB 4G only option.
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#37
Quote from jplee3 View Post :
As others have pointed out already, they got rid of that "minimum usage" fee. I got a mobile device (Photon) for myself and picked up the home broadband for my in-laws (at the full $89.99 price).

No major issues so far in terms of fees. I was charged the non-use fee despite the news that it would be free, but all it took was an email to them to get it reversed. They are quite responsive via Twitter and email and have a good turnaround in terms of getting back. I've even called in and the wait wasn't as bad as people have made it out to be.

Overall, my experience with FP has been pretty positive. Not sure where all these negative reviews are coming from but it's probably because the people complaining don't read the fine print (which isn't really that hard to find or read) and end up signing up for the extra services (where fees are actually charged). It helps if you turn off account top-off as well. It doesn't take a lot to figure these kinds of things out, guys. There are plenty of threads here and elsewhere that will better inform you as well.

Don't criticize if you can't read/figure stuff out on your own.
May be they changed their policy because there was such an outcry. If you have done business with them 2 months ago, before they started this publicity campaign on slickdeals with couple of new accounts, you would have known how horrible they really are. And which part of advertising a VOIP device as phone is reputable again? Are we to believe they have higher standards now?
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#38
Quote from santiagoanders View Post :
Why does the home broadband service include twice as much free data as the mobile service? Does FreedomPop limit the home device to communicating with a single tower?
Because most people use more data at home than people on the go.
I can use about 100 GB monthly for Netflix movies and youtube videos
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#39
Quote from FreedomPop View Post :
Stoked to bring another great deal to you guys. As always, we're here to answer any questions you might have.
Why can't we see the coverage without providing an email address? It has no bearing on coverage, and I am not interested in being solicited.

I will only provide an email address if coverage is available and I sign up for service.

Same applies to the phone service.
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#40
I wish FreedomPop was offering a real Broadband Wireless plan. Even 10GB plan is just too easy to burn through on a month where you watch a lot of Amazon Prime shows. I hate Comcast and would gladly pay $50/month or so for a ~100GB/month plan. Especially for a device that you could take with while traveling. Thumbed up anyway for free broadband.
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#41
i've had a pretty good experience with FP. in the big picture, there is not a lot of money up front. they stopped the $1 no-use fee, which was annoying when i discovered it six months later. and i rarely visit the web page, so i don't get non-stop pressure to upgrade. i don't have coverage at my house (it literally skips my block) but that is not FP's fault, and i don't need coverage at my house, the one place i have wifi.

for our emergency usage, 500 MB (free upgrade to 1 GB with referrals) is plenty. no media streaming of any kind. occasional google maps and gmail checking. i've never experienced the "exaggerated usage" that some people claim.

but i have not recommended it to my parents. i feel you need a certain level of tech skill to feel confident you are not getting screwed. and it takes some effort to turn things on, connect when you need it, keep them charged, etc. it passes the wife test, but not the mom test :-). again not FP's fault, just a consequence of trying to cobble together free services to save a nickel.
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#42
I think it's a question of expectations - I have had some shady things happen with my FreedomPop account. Two that come to mind are that despite turning off the feature to automatically pay for data I was charged about $30 in July (not sure for what, since I didn't exceed my limit because I was out of the country, with the device); and, FreedomPop actively switching back the Auto Top-Off back on again and again. The problem solved itself when I had to cancel the associated credit card.

That said, for the most part, technically it has been flawless. I was thinking about getting this to serve as a backup. Maybe.
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#43
Quote from dash700 View Post :
I wish FreedomPop was offering a real Broadband Wireless plan. Even 10GB plan is just too easy to burn through on a month where you watch a lot of Amazon Prime shows. I hate Comcast and would gladly pay $50/month or so for a ~100GB/month plan. Especially for a device that you could take with while traveling. Thumbed up anyway for free broadband.
Check out http://www.wirelessnwifi.com/Unlimited4G
"Unlimited 4G service (with 3G fallback) for only $58.99 per month including ALL taxes and fees! [...] (limited coverage area, 3G usage limited to 5GB per month)"

Millenicom offers 50gigs for $80/month on Sprint, BYOD, too.
On their Verizon plan (call "Hotspot") you can get 20 gigs for $70. http://millenicom.com/plans/
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#44
Quote from oldlady View Post :
Check out http://www.wirelessnwifi.com/Unlimited4G
"Unlimited 4G service (with 3G fallback) for only $58.99 per month including ALL taxes and fees! [...] (limited coverage area, 3G usage limited to 5GB per month)"

Millenicom offers 50gigs for $80/month on Sprint, BYOD, too.
On their Verizon plan (call "Hotspot") you can get 20 gigs for $70. http://millenicom.com/plans/
I wish I could rep you
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#45
You phased out the fee for just new customers or all including existing customers?



Quote from FreedomPop View Post :
We actually have phased out the fee you mentioned for all new customers.




Hey thanks for providing that info to answer the question! woot
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