Deal DetailsLast Edited by oFlamingo October 9, 2013 at 07:37 AM
"We are writing to tell you about some important changes to your American Express Serve® Account. These changes will allow us to provide you with even more value and convenience when you use your Account.
Our fees are changing:
- New Monthly & Foreign Transaction Fees: In order for us to improve existing features and continue to introduce new ones, beginning on December 3, 2013, we will charge a monthly fee of $1 and a foreign transaction fee of 2.7% on purchases made outside of the U.S. Please note, as a loyal Direct Deposit customer, your monthly fee will be waived each statement period that you use Direct Deposit.
- Free MoneyPass® ATM Transactions: We wanted to remind you that we recently announced a $0 ATM withdrawal fee at over 22,000 MoneyPass ATMs. Visit www.moneypass.c
om to find an ATM near you.
- Coming Soon - Free Ways to Add Cash at Retail Locations: American Express Serve customers will soon be able to add money to their Account for free at CVS/pharmacy stores nationwide and participating 7-Eleven locations. Stay tuned for more information.
Thank you for being a member of American Express Serve. Please review the fee changes along with the updated Consumer User Agreement by December 3rd. You don't need to take any further action to accept the updated Consumer User Agreement. If you choose not to accept it and want to close your Account, you may call Customer Service at 1‑800‑954‑0559 — we are available 24/7. You may also close your Account online at www.serve.com. Please note, we are no longer able to accept Customer Service inquiries or requests via email.
We are dedicated to delivering you exceptional customer service, and we will continue to add new Account features and benefits to better serve you.
The American Express Serve® Team"
link to change in terms - https://www.serve.com/help/#/fees-and-limits-0
How will the fees be charged and how might I avoid the fees?
Monthly Fees: A $1 Monthly Fee will be charged to your Account at the end of every monthly statement period. Starting one calendar month after you successfully sign-up for an American Express Serve Account, you will see the Monthly Fee listed on your monthly statement and your Transaction History. The Monthly Fee will be withdrawn from your Available Funds and will be charged as long as there is a remaining balance on your Account. If you have no Available Funds in your Account, we will look to your Reserve or Subaccounts to charge the Monthly Fee.
Your Monthly Fee will be waived if you do the following:
Receive a Direct Deposit, in any amount, during your monthly statement period or
Add $500 or more to your Account during your monthly statement period.
Will American Express charge a Monthly Fee when my Account balance is below $1?
If your Available Funds is less than $1, a partial fee will be charged and the balance of your Available Funds will be applied to the fee amount. We will not take your Account balance into negative as a result of this fee. If your Available Funds is $0, American Express will not assess a Monthly Fee. However, if you have no Available Funds in your Account, we will look to your Reserve or Subaccounts to charge the Monthly Fee.
1 Receiving money from another American Express Serve Account holder (a P2P transaction) does not count toward the $500 load amount.
To close your Serve account online:
1- go to My account- select settings
2- scroll down to the bottom of the page
3- select a reason and cancel account.
The following limits apply to transactions conducted through your American Express Serve Account as well as any Reserve or Subaccounts. We may set additional limits on your use of your American Express Serve Account, Reserve and any Subaccounts, including in circumstances in which we have not verified all of the identity and other personal information you have provided. All limits remain subject to change at our discretion at any time for legal, risk management, security, or other purposes, subject to Applicable Law.
(Limits applied to American Express Serve Account, Reserve and linked Subaccounts, in aggregate)
Total Account Balance..................$100,000
Total Add money Transactions....$100,000 per year*
Direct Deposit............................$100,000 per year
Checking or Savings Account......Up to $2,000 per month
*Debit Card(s) (in aggregate).......$200 per day; and $1,000 per month
Credit Card (in aggregate)..........$200 per day; and $1,000 per month
Total Spend Money Transactions..$100,000 per year*
Merchant Transactions................$10,000 per month
Pay Bills ...................................$10,000 per month, ($5,000 per month in the case of unregistered payees)
Send Money Transactions...........$2,500 per transaction, $2,500 per month
ATM Withdrawals.......................3 ATM Withdrawals per day, $500 per day, $2,000 per month
Reference URL: https://www.serve.com/help/#/fees-and-limits-1