Need help getting DocuCap AB481 scanner working on Windows 8
I installed the software that came with the scanner -- ScanWizard DI and Abby Finereader Sprint. Rebooted but ScanWizard DI software did not work:
"Can't find scanners. Use Scanner Probe to find a scanner"
... and the Abby FineReader software did not work for me either. I got the same message.
I then installed the Microtek software linked to in this thread. That didn't work either. Still couldn't find scanner.
At this stage I've gone to the DocuCap site and installed the driver from there (v3.17 DCT) and when I go to Device Mgr, I see DocuCap481 listed under Other Device but with an exclamation mark. Properties says:
Quote :The drivers for this device are not installed. (Code 28)
There are no compatible drivers for this device.
To find a driver for this device, click Update Driver.
Oh, almost forgot to say that I tried installing the scanner also on my old Dell desktop running Windows XP. Got a bit further there in that it was able to see the scanner, but when I tried to scan using the ADF it just started to make an unholy racket and the paper didn't feed in. Tried using the flatbed and it seemed to scan but I just ended up with a blank page (and yes, the printed side was face down).
I'd really appreciate any help or advice on this issue.