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American Express Serve Discounts, Deals and Coupon Codes

20% Cashback on All Purchases using Isis and Serve (only for eligible Android phones)

TofuVic 15,402 November 14, 2013 at 09:52 AM in Finance (5) More American Express Serve Deals
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Hello, I hope you are doing well.

Introduction
I spent a couple days researching for and writing up this deal thread, and will continue to update it accordingly. Please feel free to ask questions and provide any relevant information. Terms and conditions are available in the first reply of this thread. Thank you.

General information about Isis [paywithisis.com]

The Deal
•Earn 20% cash back on all in-person purchases, with a maximum earning of $200 (i.e., the first $1,000 you spend will get you $200 in cashback).

Eligibility and Requirements
•You must be a T-Mobile, AT&T, or Verizon customer and obtain a free Enhanced SIM card from your service provider.
•You must have one of the eligible Android phones (list of eligible phones [paywithisis.com]).
•You must use Isis [paywithisis.com] - a free app to make payments - and Serve [serve.com] - an American Express prepaid credit card program. (Serve usually costs $1 per month, but linking Isis with your Serve account waives that $1 fee.)
•You must shop at one of the stores that allow payments using Isis. (store locator [paywithisis.com])
•The promotion period runs from November 14, 2013 through January 31, 2014 February 28, 2014 (this promotion has been extended!).

News Articles and Information about the Promotion
Official information from ISIS [paywithisis.com]
Official Press Release [bizjournals.com]
ISIS Mobile Wallet - Verizon Wireless [verizonwireless.com]: Get up to a $200 credit when you tap to pay with an American Express Serve® Account in the Isis Mobile Wallet.

How It Works
1) Download the appropriate app for your service provider at the Google Play Store [google.com].
2) Purchase products, in person, at one of the eligible retailers [paywithisis.com].
3) Receive a 20% cashback credit on all purchases, with a maximum earning of $200.

Step-by-Step Instructions
1) Download the appropriate app for your service provider at the Google Play Store [google.com].
2) Get an ISIS chip from your mobile service provider.
3) Sign up for Serve here [serve.com].
4) When the Serve card arrives via postal mail, activate your account.
4b) While waiting for the card, you can call Serve and have them do a partial activation of your account - enough to add funds or a backup funding source - so you can partake in this deal immediately.
5) Add up to $1,000 from a credit card to the Serve card.
6) Purchase products using ISIS (not the Serve card), in person, at one of the eligible retailers [paywithisis.com]. The purchases can be completed over multiple transactions over multiple days.
7) If the cashier asks to verify the card, read off the last 4 digits of the virtual Serve card in the "Card Details" button.
8) Your 20% in credits should arrive within 3 days.
9) Transfer the credit into your bank account.


Enjoy!
Tofu Vic

1,914 Comments

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Joined Nov 2007
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#1156
Quote from fyu View Post :
went back when it was busy, and there were multiple cashiers. just used the cashier working on the register with the working ISIS.


I think I'm done for now. 4 accounts is about $800 of profit. woot!
Are you doing it yourself without bringing the account holder with you to the store? What if they ask you for id, are giving them your id? I know, the way it works with mobile wallet is weird to say the least becuase there's no id anywhere, but using someone else's phone in this case is like using someone else's debit card which I'm not sure is allowed. But then again, no name debit cards can be used by anyone
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Joined Sep 2011
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#1157
Does chase freedom count as cash advance if I load serve?
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#1158
Quote from stehigs321 View Post :
Can someone tell me if I have this right? 77 pages to read ugh. I was able to create acct on verizon phone and sign up for Serve and received my $50 bonus. Now what is the easiest way to take advantage of the $200 for spending $1000? Do I add $200 a day via credit card until I have $1000 and start buying gift cards at cvs? I also read something about back up source. Will this still earn me the $200 without having to add money to the serve account first? ALso, I read chase freedom has a 3% cash advance fee. If I load the serve with the chase freedom will I be charged that fee? Will it be concidered cash advance? In this case would it be best to just load with bank account or debit card? TIA
if you are willing to do that, buying a 1000 serve (plus fee) should work fine (not sure if there might be a limit)
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#1159
if I use my chase freedom and load 1000usd to serve card. do I get 1percent cashback from chase for the 1000usd transaction. thanks.
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#1160
Quote from cocokaka View Post :
if I use my chase freedom and load 1000usd to serve card. do I get 1percent cashback from chase for the 1000usd transaction. thanks.
maybe, maybe not.. 10$ cb.
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#1161
Quote from stehigs321 View Post :
Now what is the easiest way to take advantage of the $200 for spending $1000?
Depends on how you are defining "easy". Easy like, doesn't take any special effort? or Easy like, I want my cash back as quickly as possible, even if it costs me a few bucks in fees?

Easiest, in my opinion only, is to just link my debit/credit card that I normally use to buy stuff, gas, pay bills, etc. to my Serve and just proceed as normal. Only by using the ISIS app instead of swiping my plastic debit/credit cards, I am getting 20% cash back bonuses on a daily basis. I am also buying misc. gift cards for places that I will definitely be shopping at, in the present or very near future.

Easiest for some others has been to purchase high $$ Vanilla Reload cards with the ISIS, then turn around and add those right back into their Serve acct., then repeat. This is where the "fees" come in. But....you are "re-using" the same money, essentially, over and over to get 20% back.

Quote from stehigs321 View Post :
Do I add $200 a day via credit card until I have $1000 and start buying gift cards at cvs?
There is no reason that I can see to wait until you have $1000 added before starting to buy gift cards at CVS. You can buy a gift card at any time. You don't have to load or add any certain amount of money to begin getting your 20% cash back on purchases. You can actually go buy a couple of $25 gift cards right now, with your bonus $50. You don't even have to add any $$ or have any come from backup source. And in a couple of days, you will get $10 credit bonus back into your Serve account for purchasing the gift cards.

Quote from stehigs321 View Post :
I also read something about back up source. Will this still earn me the $200 without having to add money to the serve account first?
Yes, having the funds for purchases come directly from linked backup source card does indeed earn you the 20% cash back. ALL of my purchases have been made with backup funding (no "add" or "load"). I have received 20% cash back on all purchases.

Quote from stehigs321 View Post :
ALso, I read chase freedom has a 3% cash advance fee. If I load the serve with the chase freedom will I be charged that fee? Will it be concidered cash advance?
It has been reported here in this thread, and in others, that Chase Freedom treats it as purchase.

Quote from stehigs321 View Post :
In this case would it be best to just load with bank account or debit card? TIA
That is a personal preference issue. Most people that are Chase Cardholders preferred to use their Chase to get the Chase benefits.
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#1162
Quote from iluvthebeach View Post :
An iPhone sim won't work, it is not NFS or Enhanced sim.

_______________________




I am fairly certain that 2 different ISIS/Serve account holders could use the same ISIS capable phone simultaneously. However, a pre-existing Serve account can't be used to get 20% cash back. See below.

I would think the steps to follow would be:

1) Be SURE you know your email and Password used to set up your own "first" account on the phone, then Log out of the app (go into ISIS app, Settings, scroll down to "log out&quotWink.

2) Uninstall ISIS app

3) Go to Google Play and "install" ISIS app

4) Follow steps to set up 2nd new account (obviously with the other person, the other SSN). It will be VERY necessary to set up the new Serve account via the ISIS app. I think this is the only way doing this will work.

5) When each person is going to use the account, log into and out of that account in the app. (making SURE you log into each different account with the correct respective email address and password associated with the account to be used)


[COLOR="Red"][SIZE="3"]THIS IS ALL SPECULATIVE!!! HOWEVER SEE EDIT BELOW[/SIZE][/COLOR]

If anyone tries it, perhaps let the rest know the outcome and confirm that you are getting the 20% cash back in both accounts, since the 1/31/14 deadline will be fast approaching.

Edit:

I just called AMEX Serve. I was right. First rep said "....no....only one account per person....".
Then I explained how I thought it could work for, for instance, a husband and wife to each have their own Serve account, when they only had one ISIS capable phone. I went through the steps, and he agreed that it should indeed work.

What came out of that is also this:

Anyone with an ISIS/Serve account** can log into their ISIS account and use it from ANY ISIS enabled phone with ISIS app installed. What it also means is that if your phone is damaged, lost, or stolen, all you have to do on a replacement/new phone to use your account is to download the ISIS app and log into your account.

Others may have figured all this out already, and I'm surprised it didn't dawn on me earlier on. It may have even been discussed somewhere in the many pages of many threads, but I missed it, so you might have too.

** ISIS/Serve Account - to use the ISIS app and get the 20% cash back, you will need an ISIS/Serve account set up via mobile app on ISIS enabled/capable phone.

NOT JUST ANYONE WITH A REGULAR AMEX SERVE ACCOUNT CAN USE SOMEONE'S ISIS APP AND EXPECT TO GET 20% CASH BACK TO THEIR SERVE ACCOUNT.
tried this but does not give option to setup new acct. after reinstalling. just asks for username and password for existing acct. maybe create acct. online and sign in? Then create serve card?
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#1163
Quote from stehigs321 View Post :
tried this but does not give option to setup new acct. after reinstalling. just asks for username and password for existing acct. maybe create acct. online and sign in? Then create serve card?
Did you install fresh from Google Play? Or did you just reinstall your app? A "reinstall" will save all of your settings/info because it saves it in your google.
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#1164
Quote from iluvthebeach View Post :
Did you install fresh from Google Play? Or did you just reinstall your app? A "reinstall" will save all of your settings/info because it saves it in your google.
Yea fresh from Google play.
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#1165
Quote from iluvthebeach View Post :
Did you install fresh from Google Play? Or did you just reinstall your app? A "reinstall" will save all of your settings/info because it saves it in your google.
What if i try the "lost phone" option?
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#1166
Quote from fyu View Post :
went back when it was busy, and there were multiple cashiers. just used the cashier working on the register with the working ISIS.


I think I'm done for now. 4 accounts is about $800 of profit. woot!
We're all 4 accounts from one phone? did u need 4 sim cards? How did u create multiple accts on one phone if so?
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#1167
Quote from stehigs321 View Post :
What if i try the "lost phone" option?
It may be like you seem to be heading with this....that one would indeed need a separate sim card also. Maybe the ISIS app imbeds info on the sim? Sry it didn't work like we thought it would.

If you have to have the different sim card for each account, that would be a PIA to do both accounts simultaneously.
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Joined Apr 2006
World dominator and rebel
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#1168
isis is destined to failed. even with the promise of 20% off it pisses me off. i'm getting declined at Exxon and chevron and then there's the office depot fiasco...
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#1169
Quote from SDRebel View Post :
isis is destined to failed. even with the promise of 20% off it pisses me off. i'm getting declined at Exxon and chevron and then there's the office depot fiasco...
It's freaking terrible.

Google wallet with KitKat is going to crush it this year
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#1170
Quote from SDRebel View Post :
isis is destined to failed. even with the promise of 20% off it pisses me off. i'm getting declined at Exxon and chevron and then there's the office depot fiasco...
Quote from fyu View Post :
It's freaking terrible.

Google wallet with KitKat is going to crush it this year
i agree. i already mentioned about its failure on previous posts. i just tried to pay my mcdonalds last night. it didn't take it. nothing scanned. no beeps. no error msg. so i had to pay with cash. then i found out that maybe because my phone was trying to connect to mcdonalds wifi network. if i dont confirm (tick to agree), then my internet doesnt work. therefore, failed transaction?

isis app is a very poor written app. there is no interaction. at least it should tell me that there is no working 3g or wifi network for it to work or something. most of the time, you dont even know if the transaction went through unless your cashier told you so. can they just give us some pop up telling that the transaction went through with such and such has been deducted out of balance and so on? transaction history is also something important that it has missed out.
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