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Microsoft Store Discounts, Deals and Coupon Codes

Dell Inspiron 15z Touchscreen Laptop w/ Core i5 3337U, 6GB RAM, 500GB HDD + 32GB SSD $399

yuugotserved 130,830 November 19, 2013 at 11:32 AM in Computers (2) More Microsoft Store Deals
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Microsoft Store [microsoftstore.com] has Dell Inspiron 15z Touchscreen Laptop w/ Core i5 3337U, 6GB RAM, 500GB HDD + 32GB SSD for $399 on November 29th (BLACK FRIDAY)
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Category: Laptops & Notebooks

790 Comments

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#781
Quote from 14u24me View Post :
Sending PC back. Not the worst customer experience ever, but it ranked right up there.

Started with the website being down, proceeded to being forced to call in to complete a transaction they had no record of, and then after explaining to 8+ representatives, waiting 16+ day for multiple fruitless 'escalations', and 10+ hours on the phone I finally caved.

If their site works and gets you your goods in working order all can be well. If not, get in line over at reseller ratings where they rank in with a .01 out of 10. http://www.resellerratings.com/st...soft_Store

So now I wonder what are my chances of getting the backordered Kingston SSD from them....Mad
>> Didn't get much of what you actually meant? Was there anything wrong with the PC or just Microsoft-store in terms order processing etc?
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#782
Quote from mrchiltu View Post :
>> Didn't get much of what you actually meant? Was there anything wrong with the PC or just Microsoft-store in terms order processing etc?
I don't know if there was anything wrong with the PC. I was not able to get them to bill me the BF price $399 instead of the next day price of $499 even though I had an order number showing on my screen on BF with the $399 price. Somehow it magically disappeared without a trace from their ordering systems.

Then when I re-ordered on Sat AM as their representative instructed they charged me $499 and never offered a discount after multiple escalations.
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#783
Got mine a week back.

But started to see my touch pad is not working fine. Cursor is moving on its own even when i am not touching. It is not going to right position where i want it to go.

Any one have similar issues? With whom should i talk now. Dell or Microsoft ?
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#784
Does anyone have a screenshot of the sales price from Black Friday? I'm placing a price protection claim and need that screen cap Smilie
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#785
Quote from 14u24me View Post :
I don't know if there was anything wrong with the PC. I was not able to get them to bill me the BF price $399 instead of the next day price of $499 even though I had an order number showing on my screen on BF with the $399 price. Somehow it magically disappeared without a trace from their ordering systems.

Then when I re-ordered on Sat AM as their representative instructed they charged me $499 and never offered a discount after multiple escalations.
I had the same issue. Order no. showed up during order stage, but I didnt get a confirmation mail nor did it show up in order history. Luckily I'd taken screenshots & saved the order no. & order confirmed page. Payment showed as pending on the credit card but eventually got cancelled.
I escalated to their customer support by calling them up. It was taken up by their 3rd line escalation team. Finally after more than 3 weeks, they've agreed to offer it to me at the same black friday price, though it shows out of stock now & is at a higher price.
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#786
anyone know how to pair bluetooth head sets to this machine?
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#787
Quote from CEtiger View Post :
anyone know how to pair bluetooth head sets to this machine?
Have you tried and it doesn't locate your device? Just type "bluetooth" in the search and make sure it's turned on. It should automatically begin to search for devices and then connect to them.
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#788
My touchpad and mouse also gives me problems. First the mouse would automatically disappear and then the touchpad would not work. I deleted the mouse/touchpad driver and re-installed but still does not work.

Called Customer Service and they told me to go authorized Microsoft store (Best Buy, Staples, etc) and leave my laptop 5-7 days and pay $250 to repair it. Or get them to connect my via internet onto my laptop for 4-8 hours for $150. Ofcourse I said no.

Next plan is to take it into a Microsoft store and see if they can fix it. Have only had it open for one week.





Quote from ravithej View Post :
Got mine a week back.

But started to see my touch pad is not working fine. Cursor is moving on its own even when i am not touching. It is not going to right position where i want it to go.

Any one have similar issues? With whom should i talk now. Dell or Microsoft ?
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#789
Mine was not powering on all of a sudden. The adapter was showing the power supply, but no indication of charging. I called Dell Tech Support and they sent new mother board and adapter to the local technician. The local technician came to my place and replaced the parts and it's working fine now. Good that this was done for free of charge.
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#790
I'm having problems with the screen. Usually all black, but as I'm closing (or opening) the "clamshell," the screen every now and then functions properly, but it doesn't stay working. Very disappointed.
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#791
Still under warranty, no? It a PC - things go wrong with electronics.
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