Forum Thread

Tigerdirect didn't give me an invoice

GalileoWTH 479 November 29, 2013 at 08:51 PM
Here's the deal I bought last week. Paid with v.me.

http://slickdeals.net/f/6458758-14-or-34-after-rebate-discount-samsung-840-evo-120gb-ssd-and-total-defense-premium-internet-security-bundle?v=1

I didn't receive an invoice in the packaging box, and my account does not list my order or invoice on tigerdirect.com. So I called to get it fixed but they said they cannot have the invoice listed on my account like all my previous orders, and he has no idea why it doesn't show up, so he gave me a copy of my invoice through email.

It looks different than just printing it on the tigerdirect website. The printed email invoice says "here's a copy of your invoice that you requested". I'm just worried they will be picky and deny me an easy 80 dollars for themselves. I know some rebate centers don't take copies of invoices... Do you think 4myrebate will deny my copy of my invoice? Am I being too paranoid? lol

I find it weird that I was given no invoice until I requested one.

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8 Comments

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#3
Quote from Tarbo View Post :
Here's the deal I bought last week. Paid with v.me.

I find it weird that I was given no invoice until I requested one.
There is an issue with V.me. CSR told me that using V.me creates a new TigerDirect account at checkout and does not link to your usual TD account. Happened to me too.
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#4
Quote from Tarbo View Post :
Here's the deal I bought last week. Paid with v.me.

http://slickdeals.net/f/6458758-14-or-34-after-rebate-discount-samsung-840-evo-120gb-ssd-and-total-defense-premium-internet-security-bundle?v=1

I didn't receive an invoice in the packaging box, and my account does not list my order or invoice on tigerdirect.com. So I called to get it fixed but they said they cannot have the invoice listed on my account like all my previous orders, and he has no idea why it doesn't show up, so he gave me a copy of my invoice through email.

It looks different than just printing it on the tigerdirect website. The printed email invoice says "here's a copy of your invoice that you requested". I'm just worried they will be picky and deny me an easy 80 dollars for themselves. I know some rebate centers don't take copies of invoices... Do you think 4myrebate will deny my copy of my invoice? Am I being too paranoid? lol

I find it weird that I was given no invoice until I requested one.
TD never sends out invoices unrequested. Most of the time you will get a packing slip in the box (not acceptable for many TD rebates) but if you need an invoice you need to get it from your account or request one.

Note that the rebate requests "Copy of Receipt/Invoice". The email invoice is acceptable and there is currently no way to get the nice PDF one for V.me orders.

If you haven't read the Total Defense wiki post yet you should take a look at that but you seem to be on the right track.
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Original Poster
#5
That explains everything. Thanks
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#6
Quote from Tarbo View Post :
That explains everything. Thanks
You can also go to track order and enter in the invoice number, email, zip code and hit email my invoice.
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#7
Quote from smarterman64 View Post :
You can also go to track order and enter in the invoice number, email, zip code and hit email my invoice.
Thanks it worked!
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#8
Thanks for help ! I requested invoice at TigerDirect [tigerdirect.com] and got it within minutes.
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#9
Quote from smarterman64 View Post :
You can also go to track order and enter in the invoice number, email, zip code and hit email my invoice.

Awesome. But sad how Tiger Direct's system blows so hard that they make a new "customer" number to get an invoice put into their system.
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