Newegg: Users Have Reported Compromised Accounts
Thread DetailsLast Edited by papasteves02 January 9, 2014 at 12:30 PM
A few users have reported that their accounts on Newegg were compromised. We have no official statement from Newegg on the situation. For the time being, we would recommend double checking your account history, statements, and changing your password.
We are very sorry to hear about this situation. By looking at your report, it seems like your account was hacked into; however, this does not necessarily mean that the Newegg's security was breached. In fact, we researched this internally and we confirmed that our data security has not been breached or compromised. We can certainly confirm that the agent communicated incorrect information; not a large portion of accounts were hacked into.
We will use this information for training purposes and internally address this directly to the agent.
For more information on data security, please click on the following link: http://bit.ly/14yg50I). You may also access our FAQ page, to contact us by clicking on the following link: http://bit.ly/1bUZ86i.
Please know that we are here to help! Please email us to Wecare@newegg.com and we will be happy to further review the account details.
Use the email alerts settings on your CC to tell you whenever a charge is made, or a charge over $x00. You'll know almost immediately that your card has been used.
Some CC companies are better than others, but the last one I did let you get alerts by
- gas station - seems fraudsters like to start there, testing?
- card not present
So you can easily set something up that flags fraud situations without getting too much for normal transactions.
That protects you in a way that changing CC numbers can't even remotely come close to.
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