Forum Thread

T-Mobile ETF Deal - "You have to use the phone you purchase" (YMMV???)

AkumaX 9,565 2,269 January 26, 2014 at 05:16 PM
So a big issue has popped up when I went to Corporate T-Mobile stores to converse about the ETF deal.

As we all know, it's something like:

Step 1: Trade in "any" phone
Step 2: Switch carriers (must be from AT&T/Sprint/Verizon)
Step 3: Port number
Step 4: Purchase phone with EIP (equipment installment plan)

At first, I planned on just using my own phone, and then buying some cheap dummy phone for Step 4 (cheapest possible)

However, after going to 2 T-Mobile Corporate stores, I was told that you have to use the device you purchased in Step 4 for 8-10 weeks in order to get the ETF rebate card - "they will monitor the IMEI usage on the phone"

How do you guys feel about this?

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#2
What if you lose the new phone? What happens then?

Tell them you have a history of losing many phones, and your record is you once lost a phone the same day your bought it. So then, what? If you lose your new "cheap dummy phone," you won't get your reimbursement?
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#3
Quote from cookiemonster View Post :
What if you lose the new phone? What happens then?

Tell them you have a history of losing many phones, and your record is you once lost a phone the same day your bought it. So then, what? If you lose your new "cheap dummy phone," you won't get your reimbursement?
That's a good one Smilie

I wonder if you would have to report it lost and blacklist the IMEI...
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#4
Then you could conveniently find it 8-10 weeks later.
Smilie
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#5
they're making sure you're actually using the phone for the deal
why would they pay your ETF without any guarantee that you'll be using their service??
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#6
Quote from IPT View Post :
why would they pay your ETF without any guarantee that you'll be using their service??
you would be using their service, the question is why do they care what phone you use their service on
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#7
Quote from slapshot136 View Post :
you would be using their service, the question is why do they care what phone you use their service on
exactly.

wouldn't they be even happier if you're paying for their service but not using it? lol.


but in all seriousness, you have to be using their service until the rebate arrives and you had to purchase one of their phone at their in-store price. why would they care that you used their phone or not?
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#8
It seems perfectly reasonable to me? Dontknow
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#9
Quote from Frogstar View Post :
It seems perfectly reasonable to me? Dontknow
being forced to use the phone that you buy from T-Mobile?
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#10
Yes... I don't believe anyone is forcing you to switch to them, are they? What's unreasonable about the company that pays your ETF doing so with the stipulation that you use the phone you get from them for a couple months? Dontknow
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#11
Quote from Frogstar View Post :
Yes... I don't believe anyone is forcing you to switch to them, are they? What's unreasonable about the company that pays your ETF doing so with the stipulation that you use the phone you get from them for a couple months? Dontknow
Iagree

apparently people think tmobile's giving away $$ by paying for ETF
They don't think that tmobile realizes a bunch of people gonna use them to cancel ETF.
You buying an unsubsidized phone from tmobile means they make $$
to make sure you're continuing to use that phone and give them the most chance to sell you features/data/mins/text/etc, they want you to keep using that new phone instead of possibly switching to an older dumb phone for example.
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#12
Quote from AkumaX View Post :
being forced to use the phone that you buy from T-Mobile?
I wouldn't worry about it. It's a policy that makes no sense.

You paid "MSRP" for their phone and there is nothing in the terms that state you MUST use THAT phone.

no wireless contract ever has tied you that a specific phone. They only tie extra services.

T-Mobile might break even with this promo, but their main goal is to get users to try them. If they can get people to switch even for 2 months, they've achieved their goal.
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#13
Quote from fyu View Post :
I wouldn't worry about it. It's a policy that makes no sense.

You paid "MSRP" for their phone and there is nothing in the terms that state you MUST use THAT phone.

no wireless contract ever has tied you that a specific phone. They only tie extra services.

T-Mobile might break even with this promo, but their main goal is to get users to try them. If they can get people to switch even for 2 months, they've achieved their goal.
well also the phone's locked to tmobile for 2 months basically.
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#14
I think it makes perfect sense. By requiring the phone to be used they ensure people buy more expensive phones because they have to use it and prevent exactly what the OP is trying to do. You'd have to comb the terms to see if it's actually required or not.
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#15
Quote from EyeBaller View Post :
I think it makes perfect sense. By requiring the phone to be used they ensure people buy more expensive phones because they have to use it and prevent exactly what the OP is trying to do. You'd have to comb the terms to see if it's actually required or not.
what if you lose the phone? or if you want to upgrade the phone?
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