Anybody else having problems with their refurb? Got one in that's missing the headphone extender, is banged up, came in completely dead (which means battery is toast) and doesn't charge...
EDIT: Just heard back from pdeals and they're sending me a replacement no questions asked. Very quick reply, very professional, very sincere... you really can't put a price on fantastic customer service! First time ordering from these guys and I've gotta say so far I'm very impressed with how they treat their customers. Thanks!
Ordered two Mophie Juice Pack Plus. Received one Plus and one Air. The Plus I received was DOA, the Air was the wrong one. Called customer service, supply was limited but they were very helpful and we agreed that they would ship a replacement Plus and refund $10 for the Air. This was a very reasonable solution and, like @duthehustle93, I was impressed with their customer service.
And FWIW, there are a lot of fake Mophies out there -- I checked the serial numbers of the two Mophies I received and both were authentic.
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