Forum Thread

Moved over to a new exchange mail server - Activate device administrator for Android devices?

lowpro 8,370 May 30, 2014 at 02:44 PM
Question for you IT Peeps...

Our company moved us over to a new exchange email server. Company is ok with us having access to our company email on our personal cell phones. Most of us have iPhones. Adding the email account was easy to do.

However, will have 3 android phones users. One co-worker went to add the email account into his personal phone but stopped once he got to this page....

"Activate device administrator?

Server mail.xxxx.com must be able to remotely control some security features on your device.

Activating administrator will allow email to perform following operations.
  • Erase all data
  • Set password rules
  • Monitor screen-unlock attempts

etc etc

So now he is up in arms over not giving away access to his phone by the company. But at the same time complaining not being able to answer emails after work. He hasn't asked that a phone be provided to him.

So my question is....Is this just generic prompts that is built into the server software? Or did my company add those options in? Probably not. And, can my company go in and edit those options out?

Thanks!

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#2
Quote from lowpro View Post :
Question for you IT Peeps...

Our company moved us over to a new exchange email server. Company is ok with us having access to our company email on our personal cell phones. Most of us have iPhones. Adding the email account was easy to do.

However, will have 3 android phones users. One co-worker went to add the email account into his personal phone but stopped once he got to this page....

"Activate device administrator?

Server mail.xxxx.com must be able to remotely control some security features on your device.

Activating administrator will allow email to perform following operations.
  • Erase all data
  • Set password rules
  • Monitor screen-unlock attempts

etc etc

So now he is up in arms over not giving away access to his phone by the company. But at the same time complaining not being able to answer emails after work. He hasn't asked that a phone be provided to him.

So my question is....Is this just generic prompts that is built into the server software? Or did my company add those options in? Probably not. And, can my company go in and edit those options out?

Thanks!
the company added those options. its none of them are unusual for exchange email and was also applied to your apple devices.
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#3
Gotcha. Thanks.
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#4
Thats normal for exchange. iOS is the same you just don't get notified.
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#5
Yup... all standard stuff for BYOD. Protects the company in case the employee loses their phone, quits or gets fired.

We do the same - if people are not happy about it, our answer is that they are not required to get corporate mail on a personal device.
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#6
Thanks guys!
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#7
use owa as an option


sorry
instead of USE, is owa an option?
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#8
Quote from yotafan View Post :
use owa as an option


sorry
instead of USE, is owa an option?
Yeah, we have access to owa. But he likes the convenience of being alerted of new email on his phone instead of jumping onto the computer to check if anything is there.
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#9
Quote from lowpro View Post :
Yeah, we have access to owa. But he likes the convenience of being alerted of new email on his phone instead of jumping onto the computer to check if anything is there.
OWA from his mobile browser? This is one of the downsides to BYOD, just wait until everything is wiped when PII gets sent via email, or someone complains because they got a 50mb attachment 10 times and they go over their data limit.
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#10
Quote from mrbobhcrhs View Post :
OWA from his mobile browser? This is one of the downsides to BYOD, just wait until everything is wiped when PII gets sent via email, or someone complains because they got a 50mb attachment 10 times and they go over their data limit.
sorry, i meant checking his email via the web.

And laugh out loud, I can totally see him complaining about him going over his data limit. He's one of those whiner types. Yet still doesn't want a company phone. Facepalm
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#11
Quote from lowpro View Post :
sorry, i meant checking his email via the web.

And laugh out loud, I can totally see him complaining about him going over his data limit. He's one of those whiner types. Yet still doesn't want a company phone. Facepalm
he can cry all he wants policy is policy. also system security > his inconvenience
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#12
Quote from mrbobhcrhs View Post :
he can cry all he wants policy is policy. also system security > his inconvenience
He also said he would need something in writing from the company in case his personal cell phone would get hacked into. Crazy

They are looking into getting him a company cell phone. nod
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#13
Quote from lowpro View Post :
He also said he would need something in writing from the company in case his personal cell phone would get hacked into. Crazy

They are looking into getting him a company cell phone. nod
that is what I call a special user... I would say he should just check his email from his desk....
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#14
has anyone ran into the issue where they don't receive email on their mobile device yet?
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#15
Quote from aznboicn View Post :
has anyone ran into the issue where they don't receive email on their mobile device yet?
yeah, on the iPhones, all I did was turn off the account and then turned it back on. Had to re-sync all the emails but it worked after that.
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