1. called 4myrebates @ 1-800-286-9146. Press 0 (not a choice) till you get to a live person.
They told me I'm missing the UPC for total defense, which is impossible for me to provide since newegg sent a digital copy. They escalated me to totaldefense.
2. totaldefense: 1-877-906-8816 (toll free) option 7. They said I am missing UPC. Explained that It was digital, and where the documentation is on the rebate tracking website. Approved immediately.
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