Forum Thread

Does Verizon block PIA VPN when using data connection (4G)

elnino2783 1,843 570 June 25, 2014 at 10:17 AM
Hi everyone, I'm traveling and decided I wanted to use PIA for the first time and bought it to switch over to wifi.

Well it works great on wifi, but dies in under 30 seconds on my cell data. No matter which server I use either.

I'm using a stock HTC ONE m8, and any help on this would be great, thanks.

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#2
what exactly is PIA?
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#3
Quote from slapshot136 View Post :
what exactly is PIA?
PrivateInternetAccess. What kind of SDer are you? laugh out loud Joking...it was a bit vague.


I'll test this out for you now on my Verizon tablet OP and see if I experience the same. I also have a PIA account.
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#4
Okay. I can confirm with you on this OP. Verizon on my Nexus 7 LTE seems to terminate the data connection after 15-20 seconds, reconnect to the data network, then try to reauthenticate with PIA, after which the process repeats itself when I try to use data.

Let me try something...
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#5
I had a similar problem with a different VPN, was quick to blame verizon, but turned out to be a permissions issue that started with the KitKat update....what version of android are you guys running?
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#6
Quote from Ero View Post :
I had a similar problem with a different VPN, was quick to blame verizon, but turned out to be a permissions issue that started with the KitKat update....what version of android are you guys running?
HTC one m8, 4.4.2

I saw some phones needed new TUN drivers almost a year ago on an older version, but I figured we'd have the latest and greatest by now.
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#7
Quote from elnino2783 View Post :
HTC one m8, 4.4.2

I saw some phones needed new TUN drivers almost a year ago on an older version, but I figured we'd have the latest and greatest by now.
you're on kit kat btw.

4.4.4 just released AOSP a week ago
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#8
Are you using openvpn or pptp? Works fine for me here
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#9
Quote from corenom View Post :
Are you using openvpn or pptp? Works fine for me here
I'm using PIA's specific app. Maybe I need to create a specific certificate for the VPN while on data.
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#10
can anyone confirm/deny if Verizon allows other (commercial) VPN's on its network?
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#11
Quote from slapshot136 View Post :
can anyone confirm/deny if Verizon allows other (commercial) VPN's on its network?
Well it may not be Verizon, it might be how HTC set the phone up, and how the PIA software operates.
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#12
I use Verizon with Hide My Ass VPN all the time with no problem.
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#13
do you have some sort of terminal app? Can you tail the log to see any messages? Or does the app have any sort of logging it reports? Im my case I was getting write permission errors on my client app that was using the VPN, causing the VPN to terminate
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#14
Quote from Ero View Post :
do you have some sort of terminal app? Can you tail the log to see any messages? Or does the app have any sort of logging it reports? Im my case I was getting write permission errors on my client app that was using the VPN, causing the VPN to terminate
You know what, something like that is probably happening since PIA's app is pretty simple. Maybe I'll talk to their tech support or just connect another way.
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#15
I have a current ticket open w/PIA.

I loved PIA until I updated to 4.4.2 on my VZ Note 3 (rooted).

Now, PIA doesn't connect. PIA's tech support had me doing many things....but nothing worked. So, I now wait until they update their app....

Kit Kat just doesn't play well w/PIA....or....PIA just hasn't updated itself to play well with Kit Kat (which I'm leaning towards right now)

Shame too because I hate being on wifi in places w/out a VPN
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