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RingPlus R+ Freebie Discontinued ... OR moved to free house account

green_key 3,770 2,812 September 18, 2014 at 06:25 AM in Tech & Electronics (3)
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Last Edited by green_key September 18, 2014 at 03:20 PM
Change to R+ free accounts. Two types of emails going out. One to cancel the free account OR another to convert existing account to "house account"

Dear xxxxxx,
After over a year of offering Free Plans, RingPlus has learned a great deal about how to give away free service to our members. We’re excited about doing it again in the future, but for the moment, the Free Plans are going to be discontinued — any Free Plan will not be able to be renewed after September 20th, 2014. For example, if your plan auto renews before or on September 19th, you will have the remainder of your billing cycle of service. If your plan is set to auto renew on or after September 20th, 2014, your Free Plan will be changed to suspend status for 30 days until 1AM PST October 20th, 2014, giving you the chance to port out your number if desired. All Free Plans will be discontinued at 1AM PST October 20th, 2014.
RingPlus continues to offer the most price conscious plans in our industry, including new unlimited plans for under $10. Because you have been a wonderful member of the community, we’re offering a unique opportunity to all Free Plan members receiving this letter: switch to any new RingPlus plan before your Free Plan expires and receive a top up balance equal to that of the new plan price (tax not included).
We are also very aware that some of our members may be going through a hard financial time. If you are in one of those times, please send us a email to support@ringplus.net and we will see what we can do as far as an extension, as well as to recommending you to one of our new partners that can offer government subsidized phone plans.
If you wish to change carriers and port out your current number, please be aware that we will deactivate any phone numbers left on the Free Plans after 1AM PST October 20th, 2014.
The RingPlus team thanks you for trying our service via the Free Plans, and looks forwarding to continuing service with you.
Most sincerely,
The RingPlus Team
===================== R="Red"]OR[/COLOR]

Dear xxxxx,

After over a year of offering Free Plans, RingPlus has learned a great deal about how to give away free service to our members. We're excited about doing it again in the future, but for the moment, the Free Plans are going to be discontinued -- any Free Plan will not be able to be renewed after September 20th, 2014.

However! We notice that you have been actively using and promoting RingPlus among your friends and we would like to thank you for your trust and efforts. RingPlus is happy to let you know that we are planning to change your free plan to a free house account plan at no cost. All of your existing minute, megabyte, and text allotments will stay the same and there won't be any changes on your side. With this change, we'll ensure that your free service will continue with your new house account.

We just wanted to say thanks again for being a member of RingPlus and we're excited to keep having you aboard! We regret not being able to extend this offer to all Free Plan members.

Most sincerely,

The RingPlus Team
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Last Edited by green_key September 18, 2014 at 10:24 AM
Hereis a new thought:
Let's get RingPlus advertisers? This is win-win situation..... have your company or organization place ads with ringplus??

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104 Comments

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#3
To be expected...if it's too good to be true...

Reminds me of the days of freedsl.
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#4
thats really bad news
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#5
Looks like there are two separate versions of the emails that are being sent out.
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#6
Quote from seiromem View Post :
Looks like there are two separate versions of the emails that are being sent out.
Yep, I got the second one and get to keep my FREE accountwoot
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#7
I am not posting a deal, just a head up for my follow sders. Please be easy on me, even though you are angry or mad. Me, too!!!!!

I just received an email this morning that Ringplus will discontinued all free plan at 1 am PST Oct.20 2014. You can continue with their paid plan. This is bait and switch. As most of users of their free plan, we have made great effort in meeting their requirement and I guess most of us have already reply on the plan for their daily use. I know this day will come, but not that soon and we basically have no choice but to continue with their paid plan. So disappointed and disgusting for their business practice. What can we do??????????????????????

Here is the email:

After over a year of offering Free Plans, RingPlus has learned a great deal about how to give away free service to our members. We’re excited about doing it again in the future, but for the moment, the Free Plans are going to be discontinued — any Free Plan will not be able to be renewed after September 20th, 2014. For example, if your plan auto renews before or on September 19th, you will have the remainder of your billing cycle of service. If your plan is set to auto renew on or after September 20th, 2014, your Free Plan will be changed to suspend status for 30 days until 1AM PST October 20th, 2014, giving you the chance to port out your number if desired. All Free Plans will be discontinued at 1AM PST October 20th, 2014.

RingPlus continues to offer the most price conscious plans in our industry, including new unlimited plans for under $10. Because you have been a wonderful member of the community, we’re offering a unique opportunity to all Free Plan members receiving this letter: switch to any new RingPlus plan before your Free Plan expires and receive a top up balance equal to that of the new plan price (tax not included).

We are also very aware that some of our members may be going through a hard financial time. If you are in one of those times, please send us a email to support@ringplus.net and we will see what we can do as far as an extension, as well as to recommending you to one of our new partners that can offer government subsidized phone plans.

If you wish to change carriers and port out your current number, please be aware that we will deactivate any phone numbers left on the Free Plans after 1AM PST October 20th, 2014.

The RingPlus team thanks you for trying our service via the Free Plans, and looks forwarding to continuing service with you.

Most sincerely,

The RingPlus Team
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#8
Dear Free Member,

After over a year of offering Free Plans, RingPlus has learned a great deal about how to give away free service to our members. We’re excited about doing it again in the future, but for the moment, the Free Plans are going to be discontinued — any Free Plan will not be able to be renewed after September 20th, 2014.

LOR="red"]However! We notice that you have been actively using and promoting RingPlus among your friends and we would like to thank you for your trust and efforts. RingPlus is happy to let you know that we are planning to change your free plan to a free house account plan at no cost. All of your existing minute, megabyte, and text allotments will stay the same and there won't be any changes on your side. With this change, we'll ensure that your free service will continue with your new house account.
[/COLOR]

We just wanted to say thanks again for being a member of RingPlus and we're excited to keep having you aboard! We regret not being able to extend this offer to all Free Plan members.

Most sincerely,

The RingPlus Team
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Last edited by aisdbid September 18, 2014 at 06:51 AM
#9
What can we do? I guess Ting may be a good alternative?
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#10
Can we file a class action lawsuit against them? We're entitled to this free service and discontinuing it is unethical. I'm sure if we gather enough signatures, then that should make them afraid enough to continue the service without it having to go to court.
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#11
received the house account email. Guess there really in no change but the promo name. whoohoo
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#12
Quote from CyberGuy View Post :
Can we file a class action lawsuit against them? We're entitled to this free service and discontinuing it is unethical. I'm sure if we gather enough signatures, then that should make them afraid enough to continue the service without it having to go to court.
Good luck with that.
Why are you "entitled" to free service?
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#13
damn, I have been actively using the free plan for the past several months but my account is still cancelled :-(
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#14
Quote from ddyourself View Post :
damn, I have been actively using the free plan for the past several months but my account is still cancelled :-(
Same here! Maybe they only picked those that have been adding money to their accounts?
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#15
Quote from CyberGuy View Post :
Can we file a class action lawsuit against them? We're entitled to this free service and discontinuing it is unethical. I'm sure if we gather enough signatures, then that should make them afraid enough to continue the service without it having to go to court.
Good one. So funny lol. LMAO


Just in case you were serious, even if it were unethical (I don't see how), that would still not be illegal. They can change the terms of the agreement any time they want provided they give you notice and an option to refuse the new terms. You're not entitled to anything else by law. You either agree to the new terms and keep using their service, or you don't and stop using their services. The end. Best recourse is vote with your wallet. Move to freedompop or any other cell carrier with terms you like better. They'll get the memo.
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