Forum Thread

rebate problem - Original UPC/Serial Number Barcode Label

han888 58 14 October 6, 2014 at 11:03 AM
Your Rebate was not approved for the following reason(s):

- Required Documentation missing-Original UPC AND Serial Number Barcode Labels

In the rebate form, it states that Original UPC/Serial Number Barcode Label. I just submitted the UPC code. I thought / means OR. It also states that copy of receipt/invoice or packing list. Does it mean I have to include both receipt and invoice? It is so confusing. Anyone can tell me what to do?

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#2
Quote from han888 View Post :
Your Rebate was not approved for the following reason(s):

- Required Documentation missing-Original UPC AND Serial Number Barcode Labels

In the rebate form, it states that Original UPC/Serial Number Barcode Label. I just submitted the UPC code. I thought / means OR. It also states that copy of receipt/invoice or packing list. Does it mean I have to include both receipt and invoice? It is so confusing. Anyone can tell me what to do?
The invoice is also the receipt.

Resubmit with UPC and serial number barcode if you still have it.
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#3
always follow their directions to the tee otherwise you are screwed and make copies of everything
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