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FYI Softcard now won't work at certain stores (including CVS)

animaletamer 2,076 711 October 26, 2014 at 07:56 AM
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Hi, everyone.

Just figured I'd share this news with those of you who had been using softcard (previously called ISIS). All of sudden, I couldn't use softcard at my local CVS (tried 2 stores), but I could use it at Walgreens. I was puzzled at first but found out why.

Apparently, certain companies got together and decided to go against Apple Pay. And, they are doing it by disabling NFC features of their NFC readers. Well, this also means we can't use softcard either. Those companies plan to launch their own mobile wallet system called CurrentC.

So, if you go to CVS, and your softcard doesn't work, don't waste your time trying again like I did.

You can read more about it here: http://www.theverge.com/2014/10/2...-apple-pay
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#2
Rite Aid is doing the same. Both companies are part of an competing insecure mobile payment app CurrentC that wants to collect your consumer data with an insecure payment system which directly links to your Banking Account! Pretty simple solutions......boycott both Rite Aid and CVS and shop at Walgreen's. Here is their Customer Service links below.

http://www.cvs.com/help/email-cus...cid=200018

https://www.riteaid.com/customer-...contact-us
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Last edited by fronk777 October 26, 2014 at 08:54 AM
#3
Circle k gas stations also stopped. They claimed there was no way to verify who was really using the card. I loved the soft card when I got it, now it's becoming a joke.
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#4
Quote from fronk777 View Post :
Rite Aid is doing the same. Both companies are part of an competing insecure mobile payment app CurrentC that wants to collect your consumer data with an insecure payment system which directly links to your Banking Account! Pretty simple solutions......boycott both Rite Aid and CVS and shop at Walgreen's. Here is their Customer Service links below.

http://www.cvs.com/help/email-cus...cid=200018

https://www.riteaid.com/customer-...contact-us
Yea, it's a shame. CVS was one of the better places to take advantages of $1 back deal (and there's one on my way home, which was very convenient).
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#5
Quote from buckeye1225 View Post :
Circle k gas stations also stopped. They claimed there was no way to verify who was really using the card. I loved the soft card when I got it, now it's becoming a joke.
In this case, it is noy softcard's fault. Apple Pay screwed up a good thing for us.
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#6
I'm the last person to defend Apple, but they were just the trigger here. Blame the stores that have wiped out all the other services, not Apple.
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#7
Quote from jrstark View Post :
I'm the last person to defend Apple, but they were just the trigger here. Blame the stores that have wiped out all the other services, not Apple.
Nope. I'm blaming Apple here. For an odd reason...because their security was too good. They didn't think this one through.

Google Wallet and Softcard allowed retailers to play along, allowing promotional offers and loyalty by seeing what you spend at their stores, so they can better understand how people shop etc.

Apple Pay's tokenization system takes all that power away from the retailers (and inherently Apple), and puts it towards the banks. Further, unlike on Android, retailers can't create their own NFC system like Apple Pay, as Apple has locked it down to using their own service, and their service only (unlike on Android where you can choose in settings to pay with Softcard or Google Wallet, etc.), so there is absolutely no way for retailers to track spending.

The CurrenC system puts the power back into the retailers, allowing loyalty, promo and spend tracking, while offering no protection to the customer, by eliminating fraud protection mechanisms from VISA/MC.


So thanks to Apple, we all lose.

Someone's going to end up cracking here. I sure as hell am not using CurrenC. But Apple needs to let up in ways in order to bring retail partners back into the picture.
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#8
It's my understanding that Rite Aid is only blocking Apple Pay and so Softcard still works at Rite Aid. CVS on the other hand turned nfc payments off altogether which means Softcard, Google Wallet, etc. don't work either.


Quote from fronk777 View Post :
Rite Aid is doing the same. Both companies are part of an competing insecure mobile payment app CurrentC that wants to collect your consumer data with an insecure payment system which directly links to your Banking Account! Pretty simple solutions......boycott both Rite Aid and CVS and shop at Walgreen's. Here is their Customer Service links below.

http://www.cvs.com/help/email-cus...cid=200018

https://www.riteaid.com/customer-...contact-us
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#9
Quote from village idiot View Post :
It's my understanding that Rite Aid is only blocking Apple Pay and so Softcard still works at Rite Aid. CVS on the other hand turned nfc payments off altogether which means Softcard, Google Wallet, etc. don't work either.
I agree. I just used Softcard successfully at both Rite Aid and Walgreens today, but in CVS, it didn't work!
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#10
Would have helped if I saw this before going to CVS today. Anyone know if this still work at McDonalds?
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#11
Quote from caseclosed View Post :
Would have helped if I saw this before going to CVS today. Anyone know if this still work at McDonalds?
Yes, I just came from McDonald's - Softcard worked fine.
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#12
CVS contact-less pay stopped working as of 10/25 afternoon, and still not working as of 10/26. Walgreens works still.
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#13
Quote from dzap View Post :
Nope. I'm blaming Apple here. For an odd reason...because their security was too good. They didn't think this one through.

Google Wallet and Softcard allowed retailers to play along, allowing promotional offers and loyalty by seeing what you spend at their stores, so they can better understand how people shop etc.

Apple Pay's tokenization system takes all that power away from the retailers (and inherently Apple), and puts it towards the banks. Further, unlike on Android, retailers can't create their own NFC system like Apple Pay, as Apple has locked it down to using their own service, and their service only (unlike on Android where you can choose in settings to pay with Softcard or Google Wallet, etc.), so there is absolutely no way for retailers to track spending.

The CurrenC system puts the power back into the retailers, allowing loyalty, promo and spend tracking, while offering no protection to the customer, by eliminating fraud protection mechanisms from VISA/MC.


So thanks to Apple, we all lose.

Someone's going to end up cracking here. I sure as hell am not using CurrenC. But Apple needs to let up in ways in order to bring retail partners back into the picture.
Apple's marketing strategy is always built around monopoly. Making parts or software intentionally only compatible with their own. And, this Apple Pay is just another example. It's funny because if it wasn't for that, I wouldn't mind purchasing some of their products. In fact, I owned the first few generations of iPhone, but because I came to learn and despise their nasty approach, I washed my hands with them, and now I don't spend a penny on their products because I don't want to support them.

With that said, I don't know that I'd call this their fault. Personally, I think stores should be smart enough to know how to block Apple Pay without disabling the whole NFC system. I would have expected a company like CVS to be smarter than this lol

Quote from caseclosed View Post :
Would have helped if I saw this before going to CVS today. Anyone know if this still work at McDonalds?
Sorry you didn't see this before you went to CVS. This is why I created this post because I too learned it the hard way.
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Last edited by animaletamer October 26, 2014 at 10:10 PM
#14
CVS is a member of the Merchant Exchange (MCX) which was setup by Walmart during the retailer lawsuit against Visa and MC.

A requirement of membership is to only use the (vaporware) MCX CurrenC wallet. The problem is no consumer will use a wallet chosen by the retailer that was built to benefit the retailer.

Target and Walmart are the 800 lb gorillas in MCX.

Expect to see an exodus soon from MCX membership by CVS and others. I suspect Target leaving will be the death knell for MCX. Walmart can't leave as it founded it to fuel the lawsuit, but if it does, MCX and CurrenC will never see the light of day and CVS, Target, Walmart, and the rest will jump back onto NFC payments like stink on a skunk.

Like it or not, ApplePay has critical mass and NFC mobile payments are here to stay. Holding out for MCX/CurrenC vaporware and turning away customers (especially the iPhone6 owner demographic) is a doomed plan.
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#15
Quote from mike808 View Post :
CVS is a member of the Merchant Exchange (MCX) which was setup by Walmart during the retailer lawsuit against Visa and MC.

A requirement of membership is to only use the (vaporware) MCX CurrenC wallet. The problem is no consumer will use a wallet chosen by the retailer that was built to benefit the retailer.

Target and Walmart are the 800 lb gorillas in MCX.

Expect to see an exodus soon from MCX membership by CVS and others. I suspect Target leaving will be the death knell for MCX. Walmart can't leave as it founded it to fuel the lawsuit, but if it does, MCX and CurrenC will never see the light of day and CVS, Target, Walmart, and the rest will jump back onto NFC payments like stink on a skunk.

Like it or not, ApplePay has critical mass and NFC mobile payments are here to stay. Holding out for MCX/CurrenC vaporware and turning away customers (especially the iPhone6 owner demographic) is a doomed plan.
Here's to more stores joining NFC payments and Softcard extending their $1 back promotion through 2015!!
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