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Kmart Pre-orders Of COD Advaned Warfare delayed. 20,000 SYWR points Injected to accounts.

balut 146 139 October 30, 2014 at 02:33 PM in Video Games
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Dear Valued Member:


It has come to our attention that your pre-sale order for Call of Duty: Advanced Warfare for Xbox One/Xbox 360/Playstation 4/ or PlayStation 3 will be delayed in shipping . We apologize for the delay and expect a follow-up email 11/03/14 from us with a ship date. Please note that 20,000 SYWR bonus points will be injected into your account after your order ships.


Most Respectfully Yours,

Kmart Customer Care



I Pre-ordered my COD game with a bonus 20,000syrw at time of order, now getting another 20,000. i must say it turned out to be a slicker deal than before
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Last Edited by torak321 November 9, 2014 at 01:01 PM
Well after a bunch of emails to Kmart and Shopyourway I finally got a decent compensation for the delay and cancellation.

November 9, 2014 - 25,000 Bonus Points
Member Care Center Adjustment

I just emailed shopyourway with the two emails from Kmart saying they would give 20k points and an additional 5k points for the delays.

The first email on October 30th:
"Dear Valued Member:


It has come to our attention that your pre-sale order for Call of Duty: Advanced Warfare for Xbox One/Xbox 360/Playstation 4/ or PlayStation 3 will be delayed in shipping . We apologize for the delay and expect a follow-up email 11/03/14 from us with a ship date. Please note that 20,000 SYWR bonus points will be injected into your account after your order ships.


Most Respectfully Yours,

Kmart Customer Care"

Second email on November 3rd:
"Dear Valued Member,


We are following up from our previous email communication sent regarding your pre-sale order for Call of Duty: Advanced Warfare for Xbox One/Xbox 360/Playstation 4/ or PlayStation 3 on Oct. 30th. Due to processing delays we will not be able to deliver your order on the manufacture street date of Nov. 03, 2014. We apologize for the delay, in addition to the 20,000 SYWR bonus points, we will give you an extra 5,000 SYWR points for the inconvenience.


Most Respectfully Yours,

Kmart Customer Care"

I just sent an email to SYWR complaining about this order and they gave me the 25k points.

156 Comments

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#3
I had one from Bayonetta 2... .but that game never came in stock at kmart and sears after the release date
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#4
Quote from balut View Post :
Dear Valued Member:


It has come to our attention that your pre-sale order for Call of Duty: Advanced Warfare for Xbox One/Xbox 360/Playstation 4/ or PlayStation 3 will be delayed in shipping . We apologize for the delay and expect a follow-up email 11/03/14 from us with a ship date. Please note that 20,000 SYWR bonus points will be injected into your account after your order ships.


Most Respectfully Yours,

Kmart Customer Care



I Pre-ordered my COD game with a bonus 20,000syrw at time of order, now getting another 20,000. i must say it turned out to be a slicker deal than before
Are you sure they aren't talking about the original 20,000 SYWR points and not an additional?
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#5
I believe that is the original 20,000 points they talking about. I got the same email. You won't receive the points until the game is shipped. So really we got screwed. They delay the shipment and we will lose the original 20,000 points if cancel.. This can be delay for weeks from what previous post from others experience from kmart tactic.
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#6
There is no mention in that email that you will get ANOTHER $20, it's simply referring to when you can expect the previously promised $20. That you already got the $20 I believe is just typical SYW nonsense of nobody there having any idea what they are saying.
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#7
worst day ever
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#8
Kmart and Sears are horrible about release-day shipping.
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#9
is there a way to cancel the order?
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#10
Quote from danoh14 View Post :
is there a way to cancel the order?

Call them
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#11
So pissed. I had it placed with Sears and was hoping they will processing it versus Kmart. Might have to go in store and pick up a copy and then return the delay copy as the one purchase in store so i can still get the points.
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#12
They did the same thing with Bayonetta. Your order will eventually get cancelled a day before the game releases just take the points and buy the game elsewhere. Free money is free money.
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#13
I see you were a little overly excited when you saw this that you didn't really let it sink in to understand it. Don't feel bad, its happens to the best of men
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#14
Quote from wezlypipz View Post :
They did the same thing with Bayonetta. Your order will eventually get cancelled a day before the game releases just take the points and buy the game elsewhere. Free money is free money.
Do you still get the points if they cancel on you?
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#15
Got the same email. Such crap.
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