12/25/14 HUGE Microsoft Xbox LIVE and Sony PSN Refunds YMMV due to Outage
Thread DetailsLast Edited by HEATBaller December 25, 2014 at 04:45 PM
trying to watch my movies and play Game of Xbox Live or PSN was a waste. No matter how much money you spend you can not access your content. I could not play Diablo 3 Ultimate Edition which I downloaded. If the service is down you can not do anything.
So having spent over $100 on Xbox Live in games and TV shows and Movies and about $80 on PSN with Games and movies on my PS4 I called them up.
Heres where it gets tricky there are slammed because of the hack and many calls and being short staffed for Christmas I scheduled a automated call back today at 1PM and they called me at 7PM
Now it did not sit well to me that I never agreed to have my full price fully paid for content held hostage by these services. I needed a refund, because of the outage and games I could not play and so on. Without much effort Microsoft refunded me $109.97 and PSN $89.97, with about 10 minute calls to each.
Give it a try they are being extremely flexible and generous because of the outage/hack. They money sits in you PSN or LIVE account and can be used on other games and movies.
Give them a call. Good Luck to all act fast.
Sony PSN: 800-345-7669
Xbox LIVE: 800-469-9269 1(800) 4 MY-XBOX
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