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PSA: Ubisoft Revoking keys from sites like G2A - Buy responsibly

Beradon 846 686 January 26, 2015 at 11:03 AM in Video Games (4)
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Last Edited by cricket702 January 26, 2015 at 04:21 PM
Ubisoft is revoking Far Cry 4 CD Keys from UPlay accounts purchased from sites like G2A and Kinguin.

http://www.kitguru.net/gaming/mat...resellers/

I know people dont generally look kindly on PSA type posts, but being that G2A is a fairly popular site for purchasing CD keys of all types on here, I figured I'd let everyone know of this.
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Beradon Pro
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#2
I bought Far Cry 4 from Direct2Play (I think that's more legitimate than key stores like G2A but who knows) right after Thanksgiving, and haven't had any problems. However, I bought the season pass from G2A near Christmas, and its key was banned within the last few days. Currently trying to get a refund from G2A.
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#3
Don't know why you are being downvoted. Thanks for the warning OP.
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#4
Moral of the story - don't buy Ubisoft games
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#5
I'm sorry if this is a dumb question...but would this also affect any download codes bought from Game Deal Daily with their pick one of four games for $29.49? Thank you for your help.
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#6
Quote from paradeigmas View Post :
Don't know why you are being downvoted. Thanks for the warning OP.
I'm guessing because this post should probably be in "Deal Talk"...
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#7
My FC4 Season Pass key, bought via Ebay was revoked over the weekend.
Trying to get a refund through their system but it has been more then 30 days, not sure how that will go.
I'll think twice before buying anything from Ubisoft (PC related) again.
Doing this on a Friday night without warning is the worst possible way to handle it.
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#8
Quote from mrjavascript View Post :
I'm guessing because this post should probably be in "Deal Talk"...
I don't mind it posted here because no one goes to deal talk unless it's a support question after the deal is dead. Granted not everything should be posted here in hot deals but G2A has made enough of a presence here that news like this warrants it being posted here.
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#9
Quote from Nafon View Post :
I bought Far Cry 4 from Direct2Play (I think that's more legitimate than key stores like G2A but who knows) right after Thanksgiving, and haven't had any problems. However, I bought the season pass from G2A near Christmas, and its key was banned within the last few days. Currently trying to get a refund from G2A.
Contact your Charge Card or Paypal immdiately!! Depending on your terms, you are very possible right on the edge of your time to easily dispute the charge. Find out how much time you have left, and subtract a couple of day extra to get the dispute made in case of things like, well, blizzards. Once you dispute it many companies will no longer proceed with a refund and force you to pursue that avenue, but if they are screwing around they often are trying to string you along until you cannot dispute. Steam will also lock your account if you go the dispute route, fellow SDers have had that happen. Also remember - ALWAYS keep notes, some people use a draft on the email account, cloud services, etc. - operator name, operator number, day, time, etc. I will routinely tell an operator one of two things right off, either that I know that as a customer service rep they had nothing to do with this, so if you hear any irritation it's at the company - or if I know I'm going to get the runaround, I'll tell them that there could be some real problems developing from this call, so please connect me with a supervisor because you don't want to get caught in the crossfire (like I'll be filing a complaint with the FTC or my State Attorney General). Usually works.
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#10
They really handled this horribly. They should have just make their system stop accepting keys from these places going forward instead of punishing people who bought from them.
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#11
Quote from mrjavascript View Post :
I'm guessing because this post should probably be in "Deal Talk"...

I did for just this reason.

I'm old and I don't know what any of this crap is about also. LMAOLMAOLMAOLMAO
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#12
Quote from Beradon View Post :
Ubisoft is revoking Far Cry 4 CD Keys from UPlay accounts purchased from sites like G2A and Kinguin.

http://www.kitguru.net/gaming/mat...resellers/

I know people dont generally look kindly on PSA type posts, but being that G2A is a fairly popular site for purchasing CD keys of all types on here, I figured I'd let everyone know of this.
A lot of people seem to side with Ubi on this one.. feel it wasn't customer friendly, but fair. Thing is, it's more than a stretch to say all keys from 3rd parties are stolen - outright lie that all keys from G2a are bootleg. These keys even worked for a full month (even with the annoying Uplay DRM - so not really buying the stolen key excuse). Seems more like Ubi wanted to dissuade 3rd party/non- authorized resellers, which is fine, but that should happen behind the scenes b/n Ubi and them. By removing keys that they made available, then realized were being sold else where, Ubi has basically told us it's alright to make up the rules and screw over a consumer, so long as they don't have to pay.

If you buy a TV from Walmart, and come home to find someone has removed it because - we don't really like Walmart selling our stuff... or if you buy a cell phone from a discount distributor and then find out a month later that Apple has wiped all your data, would you think either of those would be OK. Congrats though Ubi, people are now less likely to buy from G2a/ebay/etc. While i can't really completely blame Ubisoft, I definitely don't think they should get away with doing this so brashly - no warning, apology, or proper excuse.
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#13
More reason to not buy PC games. Too many DRM antics
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#14
Quote from Mr. Harley View Post :
Contact your Charge Card or Paypal immdiately!! Depending on your terms, you are very possible right on the edge of your time to easily dispute the charge. Find out how much time you have left, and subtract a couple of day extra to get the dispute made in case of things like, well, blizzards. Once you dispute it many companies will no longer proceed with a refund and force you to pursue that avenue, but if they are screwing around they often are trying to string you along until you cannot dispute. Steam will also lock your account if you go the dispute route, fellow SDers have had that happen. Also remember - ALWAYS keep notes, some people use a draft on the email account, cloud services, etc. - operator name, operator number, day, time, etc. I will routinely tell an operator one of two things right off, either that I know that as a customer service rep they had nothing to do with this, so if you hear any irritation it's at the company - or if I know I'm going to get the runaround, I'll tell them that there could be some real problems developing from this call, so please connect me with a supervisor because you don't want to get caught in the crossfire (like I'll be filing a complaint with the FTC or my State Attorney General). Usually works.
That's quite a bit of writing...to have no meaning.

What do you plan on telling them....I bought an unauthorized game key and now the actual manufacturer doesn't want to honor it ? Have fun with that.

This is no different than back in the day with the widespread Staples coupon buying. There was always a risk of the coupons not working, being banned from Staples, etc. Just part of the (understood) game when buying unauthorized codes/coupons.

This doesn't even deserve "Deal Talk" but the Gamers Lounge.
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Last edited by SDSexpress January 26, 2015 at 11:59 AM
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#15
Quote from dinga View Post :
A lot of people seem to side with Ubi on this one.. feel it wasn't customer friendly, but fair. Thing is, it's more than a stretch to say all keys from 3rd parties are stolen - outright lie that all keys from G2a are bootleg. These keys even worked for a full month (even with the annoying Uplay DRM - so not really buying the stolen key excuse). Seems more like Ubi wanted to dissuade 3rd party/non- authorized resellers, which is fine, but that should happen behind the scenes b/n Ubi and them. By removing keys that they made available, then realized were being sold else where, Ubi has basically told us it's alright to make up the rules and screw over a consumer, so long as they don't have to pay.

If you buy a TV from Walmart, and come home to find someone has removed it because - we don't really like Walmart selling our stuff... or if you buy a cell phone from a discount distributor and then find out a month later that Apple has wiped all your data, would you think either of those would be OK. Congrats though Ubi, people are now less likely to buy from G2a/ebay/etc. While i can't really completely blame Ubisoft, I definitely don't think they should get away with doing this so brashly - no warning, apology, or proper excuse.
Which is why I will NEVER post another deal involving Ubisoft. I posted one that went FP approx. a year ago. Considering all the things I've heard and read about them since my last deal - I will not even think about doing so again in the future.
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