Forum Thread

Wink hub Recall *dead*

monarc 3 27 April 18, 2015 at 10:24 PM in Home & Home Improvement
Deal
Score
-24
51,342 Views

Thread Details

Wink sent me an email about recalling all the hubs

We are incredibly sorry for the inconvenience caused here. As an apology, we'd like to extend a $50 gift card to Wink.com (Valid only for the next 48 hours on wink.com to make purchases, not redeemable for cash) -- Use code "WESOSORRY" at checkout.
If you purchase something through a post on our site, Slickdeals may get a small share of the sale.

Community Wiki

Last Edited by sarcasmogratis May 4, 2015 at 05:43 PM
If you ordered using the general code and RECEIVE your order, please post confirmation here:
Many (all?) received their orders!

Possibly good news to those of us who got our orders in with original code
https://twitter.com/TheWinkApp/st...6968665088

@TheWinkApp I've already placed an order with the first code. Is that order still good? I've not received any order updates cancelling it.

@brycied00d Your order is still fine, if you were able to place the order then the code was still valid then.

Updates:
Personalized codes are being sent out to those who filled out their RMA forms.
Code is for $50 off at Wink.com, will not count towards shipping.

DOES NOT WORK WITH:
GE light kit ($24.99)
Light and Monitoring Starter Kit
Wink Hub

The exempted items won't get the full $50 discount.

284 Comments

1 2 3 4 5

Sign up for a Slickdeals account to remove this ad.

#3
Tried to order a wink hub. $17 shipping lol
Reply Helpful Comment? 0 0
#4
Oh shit! Thumb down to keep this unknown to prying eyes!!!
Reply Helpful Comment? 0 0
#5
(Valid only for the next 48 hours on wink.com to make purchases, not redeemable for cash) -Use code "WESOSORRY" at checkout

Example deal:
2x GE Link Starter Kit [wink.com] - Free AC

http://www.wink.com/
Reply Helpful Comment? 0 0
#6
Quote from Cozmo85 View Post :
Tried to order a wink hub. $17 shipping lol
Bah! didn't get that far yet Frown
Reply Helpful Comment? 0 0
Joined Jan 2006
L7: Teacher
2,320 Posts
397 Reputation
Pro
#7
was hoping this would stay quiet until my orders shipped Frown they are gong to be very busy now
Reply Helpful Comment? 0 0
Joined Nov 2006
Who you calling cheap?
9,619 Posts
18,097 Reputation
Pro
#8
Not exactly a "deal" but sort of a deal for some. But more importantly a lot of people here use Wink and I'm posting for them in case they missed the email from Wink.

It appears almost all Wink hubs are hosed. They will replace them for free, but the important thing is that they are offering $50 of free Wink equipment but ONLY FOR 48 HOURS. I'm posting this here in case you got the email and missed it. Or you didn't get the email.

Here is the email:

Quote :
We're writing with some unfortunate information about your Wink home. Our commitment to delivering the most secure smart home platform possible has had an unintended consequence.

Your Wink Hub is now so secure that it is unable to connect to the Wink Servers. This means that you are no longer able to control your Hub-dependent devices with your Wink app. It also means your schedules and robots will not function.

To cut to the chase: We need your Wink Hub back. We'll update it and get it back to you within a few days. We've done all we can to make the process as simple as possible -- Just click here.

We're terribly embarrassed by this whole situation. This outage was completely preventable and caused by a security measure that was put in place to protect you and your family. Unfortunately we failed to make an update to a security measure that was expiring, and therefore locked down your Hub's access to the server.

As part of our response, we're immediately suspending all sales of Wink Hubs across all retail channels and expect to resume sales within the week.

We are incredibly sorry for the inconvenience caused here. As an apology, we'd like to extend a $50 gift card to Wink.com (Valid only for the next 48 hours on wink.com to make purchases, not redeemable for cash) -- Use code "WESOSORRY" at checkout.

If you would like to talk to a service representative, call us at 844-WINK-APP or find us on Twitter @TheWinkApp.

The Wink Team
Reply Helpful Comment? 0 0
#9
Quote from silcam View Post :
was hoping this would stay quiet until my orders shipped Frown they are gong to be very busy now
Same I put in an order for each of me three accounts that received the email. Hope they don't get cancelled
Reply Helpful Comment? 0 0

Sign up for a Slickdeals account to remove this ad.

#10
Um...AWESOME?

Edit: free shipping on the GE Starter Kit..
Where'd you get this code??
Reply Helpful Comment? 0 0
Last edited by sarcasmogratis April 18, 2015 at 10:41 PM
#11
Quote from MiguelC9749 View Post :
Same I put in an order for each of me three accounts that received the email. Hope they don't get cancelled
It may still work as long as this doesn't go above the 5+ thumbs up. After that it's doomed.

FYI the free hub for orders 100+ is still free after coupon is applied. EX. Find $100 in stuff, get a free hub. Out of pocket cost is $50+ shipping. You don't need to have received the email for the code to work.
Reply Helpful Comment? 0 0
#12
Quote from sittinglikeaduck View Post :
(Valid only for the next 48 hours on wink.com to make purchases, not redeemable for cash) -Use code "WESOSORRY" at checkout

Example deal:
2x GE Link Starter Kit [wink.com] - Free AC

http://www.wink.com/
In for one. Sounds good to me. Let's see if they ship! Been meaning to try these out.
Reply Helpful Comment? 0 0
#13
What else can we buy?

And what is a "link hub"?
Reply Helpful Comment? 0 0
Joined Jan 2015
Permanently Banned
914 Posts
166 Reputation
#14
What exactly happened here? I dont seem to get it. I bought the wink starter kit at home depot weeks ago, do i need to care about this?
Reply Helpful Comment? 0 0
#15
Quote from monarc View Post :
Wink sent me an email about recalling all the hubs

We are incredibly sorry for the inconvenience caused here. As an apology, we'd like to extend a $50 gift card to Wink.com (Valid only for the next 48 hours on wink.com to make purchases, not redeemable for cash) -- Use code "WESOSORRY" at checkout.
I just placed two orders for the starter kits and it came out to 49.98 - 49.98 so it came out to free. Hope it doesn't get cancelled
Reply Helpful Comment? 0 0
Page 1 of 19
1 2 3 4 5
Join the Conversation
Add a Comment
 
Copyright 1999 - 2016. Slickdeals, LLC. All Rights Reserved. Copyright / Infringement Policy  •  Privacy Policy  •  Terms of Service  •  Acceptable Use Policy (Rules)  •  Interest-Based Ads
Link Copied to Clipboard